Customer Technical Program Manager

Overview NVIDIA is looking for a Customer Technical Program Manager to drive the planning and execution of multidisciplinary programs for system level integration and qualification of AI Enterprise Workstation Solutions as well as sustaining activities. This role operates in an agile environment balancing technical complexity, process, quality and execution speed. The ideal candidate delivers Enterprise Workstation Platform level solutions with strong planning and technical skills, aligning programs with the business’ larger strategy. A passion for high-level planning and critical thinking is the cornerstone for this role. As a member of the Customer Technical Program Management team, you will support external OEM System Partners from early development phases through coordination of system integration, certification, and production readiness for mass production. You will also support the product throughout its lifecycle. These phases include early design through qualification and production readiness. You will collaborate with multi-functional teams across the company to plan and drive hardware/software cross-functional work, assemble requirements, help prioritize, schedule, and plan all phases of the product life cycle. Develop and manage breakthroughs and schedules for the many moving parts that need to come together. Lead and improve existing product development and software release processes; collaborate with engineering management on improving the development workflow and engineering efficiency. You will work with diverse technical groups across interpersonal levels. What You\'ll Be Doing Aligning the customer with NVIDIA Enterprise Workstation Platform integration requirements and translating them into specific tasks assigned to relevant functional areas. Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure. Clearly and thoughtfully communicate issue status to the customer and to internal NVIDIA Executive teams. Work closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations, and keep project scope on track for successful execution. Efficiently coordinate and lead complex technical engineering-to-engineering discussions (hardware and software). Represent the sense of urgency of issues and raise them internally and/or externally as appropriate. Regularly communicate executive-level program status and key issues to management. Develop a close working relationship with customer development teams and use creativity to find the best solution. You are a system builder with a solid understanding of assembling and connecting workstation system components such as GPUs, CPUs, memory, networking, and storage systems. What We Need To See BS/MS in Engineering or Computer Science or equivalent experience. 8+ years in the High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise Workstation System Partners. Proven deep customer savvy from performing complex programs, especially with strategic customers related to Enterprise Workstation System Platforms with Tier-1 OEMs. Technical savvy, including workstation devices and software engineering, network topologies, network interfaces, and workstation qualification/deployment requirements. Strong leadership across broad and diverse functional teams. Strong analytical and problem-solving skills to address complex technical challenges. Ways To Stand Out From The Crowd Solid experience in working with large OEMs/ODMs for workstation system integration, development and deployment with bold timelines and/or constrained resources. Comfortable defining and driving complex programs with an intimate understanding of dependencies, critical paths, key milestones, and results. Proven ability to manage multiple OEMs/ODMs System Partners and Programs across worldwide geographies and time zones. NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. We do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Compensation and Benefits Your base salary will be determined based on location and experience. The base salary range is 168,000 USD - 258,750 USD. You will also be eligible for equity and benefits. #J-18808-Ljbffr PMs for Hire