Assistant Store Manager (Retail)

Assistant Store Manager

Reports To: Store Manager

Supervises: Key Holders and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

Motivate the team by communicating the Alumni Hall vision

Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business

Participate in productive monthly staff meetings

People Development

Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience

Coach team members in their job responsibilities to increase confidence and productivity

Ensure that all team members adhere to all employment policies

Recognize performance issues and assist the Store Manager in the development of action plans

Assist the Store Manager in the performance review process

Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns

Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

Be able to open and close the store, handle deposits, and follow daily operations and expectations

Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently

Strive to achieve daily, monthly, and annual sales goals

Strive to achieve shrink goals

Maintain operational standards to secure the stores assets

Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals

Assist the Store Manager in proper scheduling practices

Qualifications:

Minimum high school degree or equivalent

Minimum 1 year retail management experience

Ability to lead a team, delegate, and follow-up

Ability to train and develop employees

Ability to work well within a team

Ability to work in a fast-paced environment

Ability to work a schedule based upon the business needs including holidays, nights, and weekends.

Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.