Store Manager

Store Manager

Location: Fargo, ND Pay: Up to $60,000 per year (depending on experience) with incentive bonuses Sign-On Bonus: $2,500 At Petro Serve USA, every employee is an important part of the team. Our continued success depends on finding the right person for the job. We offer competitive wages, a generous benefits package, and an energetic, supportive work environment built on teamwork and exceptional customer service. Benefits: 401(k) with company matching Health insurance Dental and Vision insurance Paid time off Employee discounts on products and fuel Bonus pay opportunities $2,500 signing bonus Schedule: Full-time Typically Monday to Friday, with weekend availability as needed

About the Role

As a Store Manager at Petro Serve USA, you will lead daily operations to deliver a great customer experience while achieving sales and profitability goals. You'll inspire, coach, and develop your team to ensure smooth store operations and a welcoming environment for every guest. Our Store Managers are hands-on leaders who set the tone for outstanding service, ensure safety and cleanliness standards, manage inventory and merchandising, and drive a culture of accountability, respect, and teamwork.

Key Responsibilities

• Exhibit leadership qualities and foster teamwork among all employees
• Delegate tasks and responsibilities to develop staff and encourage their individual strengths
• Recruit, interview, hire, train, and schedule all store personnel
• Promote a friendly, enthusiastic atmosphere between employees and customers
• Maintain store appearance to meet company standards of cleanliness, organization, and merchandising
• Monitor and manage store inventory, ordering, receiving, and stock rotation
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Monitor sales and expenses to meet financial goals and drive profitability
• Hold employees accountable, including providing coaching, feedback, and when necessary, disciplinary action or termination
• Model exceptional customer service by engaging with customers, resolving concerns, and promoting loyalty

Preferred Qualifications

At least 1 year of retail management experience (convenience store or similar industry preferred) Strong leadership and team-building skills Excellent communication and interpersonal abilities Customer-focused mindset with a passion for delivering outstanding service Ability to handle multiple priorities in a fast-paced environment Basic computer skills for point-of-sale systems, scheduling, and inventory

Why Work for Petro Serve USA? Locally owned, community-focused company Commitment to promoting from within Supportive leadership and training resources A workplace that thrives on teamwork and respect Competitive wages and a comprehensive benefits package