Substitute Youth Shelter Specialist

Job Description

Job Description

Position Type: Substitute Coverage – Grade 13

We are currently hiring Substitute Youth Shelter Specialists to provide coverage on an as‑needed basis .

As a Youth Shelter Specialist, you’ll provide safety, encouragement, and vital support to youth experiencing homelessness or crisis. Your daily work will include:

• Delivering one-on-one supportive counseling and crisis intervention in a calm, caring manner
• Assisting youth in connecting with internal and external community resources
• Responding to in-person and phone inquiries to the YES! Shelter
• Supporting youth in scheduling and attending appointments, coordinating transportation, and participating in social/recreational activities
• Ensuring the safety and security of the shelter and its residents at all times
• Completing shelter entry assessments and coordinating safe transportation and entry
• Helping with meal preparation, housekeeping, donation organization, and maintaining a home-like environment
• Providing transportation when needed
• Entering accurate data into required systems and assisting with tracking program statistics
• Facilitating house meetings and maintaining clear communication with the Program Manager
• Ensuring effective communication during shift changes
• Assisting with Homeless Program activities as needed
• Completing physical tasks such as navigating stairs and lifting up to 25 lbs

We’re looking for someone compassionate, dependable, and dedicated to supporting youth. Applicants must:

• Use sound judgment and maintain strict confidentiality
• Understand youth services, rights, and responsibilities
• Complete required trainings and attend meetings as assigned
• Hold a valid NYS Driver’s License and have reliable, insured transportation
• Possess a High School Diploma or GED and at least 12 months of related human services experience
  • Equivalent education/experience combinations will be considered

Become part of a mission-driven organization committed to empowering individuals and strengthening our community. Your work will have a positive impact on the lives of young people.

Bring your compassion and purpose to our team!
Apply today and help create a safe, supportive environment where youth can thrive.