IT Support Technician

$21 per hour

Express Employment Professionals Defunct

Job Full Description

Entry-Level IT Support Technician Jobs in Morgantown, WV | Help Desk | Up to $21/Hour | Full-Time

Express Employment Professionals is hiring an Entry-Level IT Support Technician for a respected community health organization in Morgantown, WV . This is an excellent opportunity for recent graduates or individuals with IT support, help desk, desktop support, or technical support experience looking to build a career in information technology.

In this role, you'll provide both phone and onsite technical support while gaining hands-on experience with computer hardware, software, networking, and enterprise systems in a professional healthcare environment.

Pay & Schedule

Pay: Up to $21.00 per hour
Schedule: Monday-Friday, Day Shift
Location: Morgantown, WV
Full-Time

IT Support Technician Responsibilities

Provide first-level technical support via phone and onsite for hardware, software, and application issues
Troubleshoot, diagnose, and resolve computer and technology-related problems
Escalate complex issues to appropriate IT personnel when necessary
Log, track, and document support requests using a help desk ticketing system
Perform diagnostics to identify the source of technical issues
Install, configure, and test computer hardware, software, and peripheral devices
Maintain accurate documentation of support activities and resolutions
Deliver exceptional customer service to administrative and clinical staff
Assist with additional IT projects and responsibilities as assigned

Qualifications

Associate degree in Computer Science , Information Technology, or a related field preferred , or previous experience in an IT Support or Help Desk role
Knowledge of Microsoft Windows, Microsoft Office Suite, and antivirus software
Familiarity with Microsoft Server, Active Directory, Microsoft Exchange, VMware, IP telephony, and related technologies is a plus
Experience with computer hardware installation, troubleshooting, and PC maintenance
Strong analytical, problem-solving, and troubleshooting skills
Excellent written, verbal, and customer service skills
Ability to work independently, prioritize tasks, and meet deadlines while maintaining attention to detail

Why You'll Love This Opportunity

Excellent entry-level opportunity to launch your IT career
Monday-Friday daytime schedule with evenings and weekends off
Gain hands-on experience supporting enterprise technology systems
Professional healthcare environment with opportunities to grow your technical skills
Work with a collaborative and supportive team

Apply Today!

?? Email your resume: View email address on click.appcast.io

?? Text our office: View phone number on click.appcast.io

We're interviewing immediately-apply today to take the next step in your IT career!

About Express Employment Professionals

Since 2014, Express Employment Professionals of Morgantown has connected talented individuals with outstanding employers throughout North Central West Virginia. We are committed to helping job seekers find meaningful careers while supporting local businesses with exceptional talent.

Express Employment Professionals is an Equal Opportunity Employer.

#ITSupport #HelpDesk #DesktopSupport #TechnicalSupport #InformationTechnology #ComputerSupport #ITJobs #EntryLevelIT #ComputerScience #MicrosoftWindows #ActiveDirectory #HealthcareIT #MorgantownWV #NowHiring #ExpressPros #MWV

Morgantown, WV
2817
1000 Coombs Farm Drive
Suite 106
Morgantown, WV 26508

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Vacancy posted 4 days ago

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