Customer Service Representative

Customer Service Associate

Upfront Plumbing Drains Heating and Air is currently hiring for a full-time Customer Service Associate to provide excellent customer service while managing a variety of administrative tasks in the Midvale, UT area. This position earns a competitive wage of $16-$18 per hour, depending on experience.

In addition to competitive pay and our work hard, play hard culture, we offer our Customer Service Associates the following benefits and perks:

• Paid time off (PTO)
• Paid major holidays
• Company events
• Company parties

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

This full-time position typically works Monday - Friday. As a Customer Service Associate, you provide support to our plumbers out in the field. You answer inbound calls, texts, and emails. As you interact with clients, you gather information, manage schedules, and process new and existing service requests. Your knowledge of the plumbing industry allows you to provide clear answers to any questions our customers may have. You get great satisfaction from providing excellent customer service and love helping the team from the comfort of your home!

For nearly two decades our company has been serving the Salt Lake community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right.

We are a team of highly motivated individuals that thrive in a laid-back and easy-going environment. Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing.

Our ideal Customer Service Associate:

• Is a problem solver - eager to help and finds creative solutions
• Is organized - manages time well and effectively prioritizes multiple tasks
• Is a fast learner - willing to learn new skills
• Is friendly - can easily establish a good rapport with people

If this sounds like you, keep reading!

Requirements:

• Must be able to work in the office in Midvale, UT
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to work in both team and individual environments
• Willingness to learn additional skills and grow with the company
• Must live in the Salt Lake Valley

If you meet the above requirements, we need you. Apply today to join our team as a Customer Service Associate!