Sea Freight Import

on: Milan Subsidiary: Rohlig Italia S.p.A. Country: Italy Start: ASAP Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. At Röhlig Italy, our team of 55 experts operates from four locations: Milan, Bologna, Turin, and Verona. Working at Röhlig means embracing an international environment. Every day, team members around the world collaborate to develop tailored logistics solutions for our customers. Driven, forward-thinking professionals find numerous opportunities to play a meaningful role in this process. Flat hierarchies, a positive and collaborative work environment, strong opportunities for personal development, and long-term career planning provide the foundation for your success. Execute sea import shipments in a timely manner as per customer requirements and ensuring customer satisfaction, whilst meeting local legislative requirements and the company procedures and objectives. What you will do: Specific duties including, but not restricted to: * Communication with customer, booking organization with Rohlig origin offices, customer service. * Receipt of pre-alerts from export country within required Global Business Objective. * Ensuring consol and shipment is registered in the operational system. * Ensures if cargo is hazardous that systems and documents are completely correctly and all stakeholders are advised of the hazardous nature. * Send import pre-alerts to consignee and external brokers If applicable. * Initiates tracking/tracing of cargo and reporting to stakeholders of any missing/delayed cargo. * Solving problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints as Service Exception Reports with a view to preventing recurrence. * Report Import Cargo arrival to Customs as required by local legislative requirements. * Liaise with Carrier upon arrival; collect relevant shipping documents scanning them into eDocs in EDI. * Liaising with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaising with supervisor and/or colleagues on matters, keeping him/her informed where necessary. * Expedites Import clearance (Customs, Quarantine, MAF etc where required) in line with local legislative requirements. * Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions), are completed within the required time frames and in accordance with the company's Global business objectives. * Where delivery is required provide complete and necessary information to internal/external suppliers to arrange timely movement of cargo. * Where required arrange movement of cargo back to warehouse for deconsolidation. * Handling Claims and Cargo discrepancies per described procedures QP 300. * Ensure Cargo consigned to bank or cargo subject to Original Bill of landing is released only when the required documentation is obtained and is in our possession. * Adheres to Global process standards in their daily work to ensure they deliver a high quality customer experience to all customers, internal & external. * Ensures that in their daily work system usage is optimized in order to increase the productivity and efficiency. * Adheres to minimum quality management standard to which the company is committed (currently ISO 9001:2008) and ensures all work carried out is compliant with pertinent regulatory/compliance requirements. * Adheres to internal quality shipments handling based on company's KPI * Adhere to the company procedures regarding workplace health & safety. What you bring: * In Depth Knowledge of Import operations * Fluent English language, both written and spoken * Good geographical knowledge * Knowledge of claims handling procedures * Excellent oral and written communication skills * Able to create good relationship with Rohlig origin offices and with local customer * High level of accuracy * Highly motivated * Enjoys working as part of a team * Good user knowledge of MS Office, Experience in Cargosoft/EDI What we offer you: * Flat hierarchies, flexibility, Hybrid remote job model. * Lunch ticket. * Employee lunch / dinner together and periodic buy food for staff * Flexible working time * Free parking for Employees cars * A pleasant and friendly work environment. Considerable opportunities for personal development and long-term career planning will be the foundation of success. Apply now and shape the future of logistics with us! Send your application at the following email address: View email address on click.appcast.io For further information about the position or the application process, please reach out to Carlo Tamagna, Chief Financial Officer Italy & Spain. More information on