Customer Service Specialist

Seeking motivated individuals, the part-time Remote Customer Service Representative will assist customers with billing inquiries, ensure accurate account documentation, and provide detailed explanations of account status while working from home in New York. Key responsibilities Assist customers with billing inquiries and concerns Ensure accurate documentation of account information in the client system Provide detailed explanations of account status and inquiries to customers Required qualifications High School diploma or equivalent Proficiency in Microsoft applications Effective call handling skills and professionalism Ability to meet strict deadlines and organize work effectively Minimum internet speed of 40 mbps download and 20 mbps upload with a hard wired connection