Care Manager 256447

Care Manager (Remote)Location: Remote (EST hours) Must reside in Connecticut, New Jersey or New YorkEmployment Type: Indefinite ContractStart: 10/26 - no days off within first two weeksSchedule: Monday–Friday, 9:00 AM – 5:30 PM EST 40 hours/week(Includes two paid 15-minute breaks and one unpaid 30-minute lunch)Equipment: Must have your own laptop (cannot be Chromebook or Macbook)Pay Rate1 year Care Management experience: $21/hr2 years experience: $22/hr3 years experience: $234+ years experience: $24/hrDo you have the skills to fill this role Read the complete details below, and make your application today.The Care Manager supports care coordination efforts for New York Medicaid members by managing referrals, follow-ups, and member engagement. This role focuses on improving health outcomes through proactive outreach, documentation, and collaboration with providers and community partners.Step 1: Cold ScreeningParticipants complete a brief cold screening to identify potential health-related social needs (HRSN's) and determine initial eligibility. Topics may include housing and utilities, food access, transportation, employment, education, and interpersonal safety. Screenings are conducted only with consent, and all information is used solely for eligibility and care planning purposes.Step 2: Eligibility AssessmentIf unmet needs are identified and the participant chooses to proceed, a care manager conducts a more detailed eligibility assessment.Step 3: Service ConnectionFor eligible participants, the care manager coordinates referrals to appropriate service providers based on identified needs and participant preferences.Step 4: Service DeliveryParticipants begin receiving approved services. These may be one-time interventions, short-term supports, or ongoing services lasting up to approximately six months, depending on need and program guidelines.Step 5: Follow-Up and MonitoringThe Social Care Navigator conducts follow-up to confirm that services were received, assess effectiveness, and determine whether additional support or adjustments are needed.Required Skills & QualificationsHigh School Diploma or GEDCare management experienceExperience with Medicaid and Medicaid patient populationsReliable high-speed internet with Ethernet connection (required)Comfortable with inbound and outbound calling with strong communication and customer service skillsTech-savvy and able to navigate multiple systemsAbility to work independently in a quiet, distraction-free workspacePreferred QualificationsOutreach and enrollment experienceBilingual SpanishExperience in remote care navigation or benefit enrollment. xhyhwjd Familiarity with healthcare and social service systems in New York State.