Data Center Technician II

Data Center Technician IIWe're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.The Data Center Technician II (DC Tech) is accountable for implementing Data Center standards, documenting all installs, maintaining best practices, performing system monitoring and analytics, and providing top tier (level 4) operational support for our facility in Las Vegas.This key technical position is responsible for the racking and cabling for all data center infrastructure equipment. This includes servers, storage, databases & network. The DC Tech will also be responsible for troubleshooting any cabling or equipment issues.What you'll do:Oversee site operations and projectsCoordinate operation and maintenance of all electrical, mechanical, and HVAC equipment in the data center performed by the local Data Center mechanical teams by reporting any possible risk to our operationMaintain high reliability and performance while keeping operating costs at a minimumEnsure overall availability and reliability, meeting or exceeding defined service level expectations for the data center operationsAssist in performing root cause analysis for install issues or incidents caused by infrastructureManage on site assessments and audits of operations, electrical and mechanical systemsDrive operational excellence of the Data Center teamPerform first level troubleshooting for basic network, electrical, hardware and rack level eventsRequired Qualifications:2 + years of Enterprise Data Center experience – applicant must have "hands-on equipment" expertise with the ability to install and troubleshoot infrastructure2+ years of hands on experience with various tool sets supporting monitoring and alerting across diverse platforms2+ years of integration experience working with event correlation platforms and ticketing systems such as ServiceNow2+ years of experience leading and partnering with data center hosting team in the planning & executing of preventive maintenanceThis position is an on-site role at our Data Center in Las Vegas and will work off-shift hours as well as participate in an on-call rotation.Preferred Qualifications:Excellent communication skills; must be an efficient and effective communicatorApprove and track all Change Management tasks/tickets, enabling changes and maintenance work at the siteLead and perform basic support functions such as opening/closing/fulfilling tickets, performing root cause analysis and prioritizing tasksLead and perform racking, network connectivity, and powering of all hardware at the data centerInstall and troubleshoot all types of low-voltage cable (copper, ethernet, fiber), including but not limited to testing & labeling of all cables & panelsManaging Vendors – In coordination with the Lead, maintains a relationship with the vendors that supply and support the electrical and mechanical systems and components. When possible, attends major system preventive maintenance and repair activitiesPerform component replacements of hard drives, power supplies, and other system components as neededResponding to Escalations – Follows escalation processes and acts as first responder to major equipment and system issuesManage the multiple teams and vendors engaged in the equipment deployment process (i.e. – network, server, database, application, and/or storage systems) within the data center/locationPerform asset and inventory management functions of all technology infrastructure housed within our data centersCommunicate all projects to the Project Owner/Project Management team and provide summary updates to leadWriting Methods of Procedure (MOPs) – In coordination with Engineering and Central Plant, write MOPs for preventive and corrective maintenancePossess foundational Windows Server OS knowledge including Command Prompt Commands; necessary for basic implementation and troubleshooting tasks (i.e. – power cycling, basic network functions, re-IPing, re-naming and moving domains)Working knowledge of HVAC & UPS systems including rack mount UPS devicesCandidate selected will have to travel several times throughout the year to other business locationsAbility to lift heavy equipmentMust be able to travel between local data centers & office locationsEducation:Bachelor's degree, or equivalent experience (HS diploma + 4 years relevant experience)Anticipated Weekly Hours: 40Time Type: Full timePay Range: The typical pay range for this role is: $79,310.00 - $158,620.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 09/12/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.