Custodian (Full Time)

Summary:

The custodian is responsible for maintaining the cleanliness, safety, and orderliness of Zoo facilities by performing various cleaning tasks such as sweeping, vacuuming, mopping, dusting, trash removal, and restroom sanitation, often using specialized cleaning equipment and chemicals, to ensure a hygienic and functional environment for occupants; they may also perform minor maintenance tasks as needed.

Essential Job Functions:

• Keep building and property in clean and orderly condition.
• Performs routine maintenance activities.
• Performs heavy cleaning duties.
• Sweeps, mops, scrubs, or vacuums floors.
• Gathers and empties trash.
• Scrubs, sanitizes, and supplies restroom facilities.
• Dusts furniture, walls, and equipment.
• Cleans windows, mirrors, and partitions with soap and other cleansers.
• Mixes cleaning solutions and chemicals in containers in preparation for cleaning, according to instructions.
• Uses a handheld device to scan NFC tags and complete on-screen steps.
• Responsible for equipment, display and fixture inventory and maintenance.
• Ensures a positive guest experience by communicating with guests in a professional and courteous manner.

Minimum Education and Experience:

• High school diploma or equivalent.

Preferred Education and Experience:

• One year of relevant experience, or any equivalent combination of education and experience, demonstrates the applicant's ability to perform the responsibilities and requirements outlined above.
• Experience with using cleaning equipment, including vacuum cleaners, floor buffers, and cleaning solutions.
• Knowledge of occupational hazards safety rules.

Competencies:

• Detail-Oriented.
• Organization.
• Guest/Customer Service.
• Verbal and Written Communication.
• Teamwork Orientation.
• Stress management/composure.
• Time Management.

Supervisory Responsibility: None.

Reporting Structure: Reports to the Custodial Manager.

Position Type/Expected Hours of Work:

Full-time positions are defined as positions scheduled to work approximately up to 40 hours a week. Scheduling is at the discretion of the manager. This position regularly requires flexible hours including weekdays, holidays, and weekends including early morning, daytime, and evening hours to provide coverage during Zoo hours of operation and events.

This position is considered non-exempt under the federal and state wage and hour laws.


Work Environment:

While performing the duties of the job, the employee will frequently work in alternate settings between indoors (office environment) and outdoors (Zoo grounds). When outdoors this position is required to work in various weather conditions including rain, humidity, and extreme heat or cold. This position has extensive interaction with the public.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


This position requires frequent standing/walking/bending/kneeling/crouching and may occasionally move or lift objects up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Other Requirements:

• Clear background check.
• 18 years or older.

Benefits & Perks

The Memphis Zoo has a comprehensive benefits and employee perks package. Please see our Memphis Zoo Careers page for details.


EEOC and Inclusion Statement:

The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.


The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. If you need to request any accommodations for the interview or hiring process, please let the Human Resources team (HR) know. HR can be contacted at View email address on click.appcast.io.


The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.

All offers of employment are contingent upon the successful completion of pre-employment screening. Memphis Zoo is a drug-free workplace.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

How to Apply:

Applications should be submitted via the Memphis Zoo Careers page. Please note that any other application submissions will not be considered.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.