Senior Technical Writer

Description

The Technical Writer III is an experienced technical documentation professional who works independently with minimal supervision. This person owns significant project workstreams, contributes strategically to content quality and structure, and helps improve documentation through proactive analysis and modernization.

This role focuses on creating clear, customer-focused technical content that simplifies complex topics and aligns with customer goals. The Technical Writer 3 will apply content architecture best practices, use AI tools to support drafting and content gap analysis, and help build modular, reusable documentation designed for both human readers and AI consumption.

The role also includes project leadership responsibilities, including managing multiple concurrent workstreams, tracking progress against sprint goals, identifying risks, reporting status, and supporting process or tooling changes. The Technical Writer 3 may also mentor junior writers and collaborate closely with global teams, subject matter experts, product teams, and senior documentation staff.

Note: This role may come into contact with confidential or sensitive customer information and must follow policies and applicable privacy laws.

Key Responsibilities

Content Creation

Create technical content ecosystems that bridge the gap between technical complexity and customer goals.

Take a portfolio-level view of documentation, ensuring content is useful, accurate, and aligned with user needs.

Use AI tools to support drafting while validating output with product knowledge and technical expertise.

Content Strategy & Architecture

Apply content standards and information architecture principles to create modular, reusable content.

Structure documentation to support both customer usability and AI-driven content consumption.

Evaluate existing documentation for quality, clarity, consistency, and usability.

Identify opportunities to curate, improve, consolidate, or retire outdated content.

AI Application

Lead AI-assisted content gap analysis initiatives.

Use AI-generated insights to identify missing, outdated, redundant, or low-value documentation.

Support content modernization through AI-assisted drafting, review, and analysis.

Validate AI-generated content using product and domain expertise.

Project & Team Leadership

Manage multiple concurrent documentation workstreams with minimal supervision.

Develop and execute tactical plans to meet project objectives, scope, and sprint goals.

Maintain appropriate updates in work tracking systems.

Prepare and present project status updates to stakeholders.

Identify risks clearly and provide recommendations to mitigate them.

Mentorship & Change Leadership

Advise and support junior technical writers as needed.

Support team members during process, tooling, or organizational changes.

Lead by example by demonstrating adaptability, change agility, and ownership.

Skills

Technical writing, dita, darwin information typing architecture dita, technical documentation, Agile, AsciiDoc, markup language

Top Skills Details

Technical writing,dita,darwin information typing architecture dita,technical documentation

Additional Skills & Qualifications

Ability to work independently with minimal instruction.

Strong written and verbal communication skills.

Strong attention to detail and commitment to documentation quality.

Ability to translate complex technical concepts into clear, user-focused documentation.

Experience working with engineers, product managers, SMEs, and globally distributed teams.

Ability to manage priorities across multiple projects and deadlines.

Proactive mindset toward content improvement and documentation modernization.

Comfortable operating in a technical environment and learning new products, tools, and workflows.

Experience Level

Expert Level

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $50.00 - $60.25/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Raleigh,NC.

This position is anticipated to close on Jun 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.