Human Resources Analyst III - Return to Work

Human Resources Analyst III

The Human Resources Department, Employee Relations Division, is recruiting for a Human Resources Analyst III (HRA III) in our newly centralized Return-to-Work (RTW) and Disability Management unit. This is a leadership-level analytical role responsible for the development, implementation, and ongoing administration of a comprehensive, centralized program encompassing workers' compensation, disability accommodations, medical leave management, and transitional duty assignments. The incumbent serves as the subject matter expert and primary program manager, providing direction, guidance, and oversight across departments to support employee recovery and workforce continuity while ensuring legal compliance and operational effectiveness. This position plays a critical role in standardizing processes, driving program improvements, and serving as a key liaison between employees, departments, medical providers, Risk Management, and other stakeholders.

Duties include but are not limited to:

• Program Oversight & Leadership
  • Lead and manage the centralized RTW and Disability Management Program, ensuring consistent, compliant, and efficient delivery of services countywide.
  • Develop, implement, and continuously evaluate program policies, procedures, and operational workflows to drive process improvements and best practices.
  • Serve as the primary point of contact and subject matter expert for RTW, disability accommodation, and leave management matters across departments.
  • Prepare and present program reports, metrics, and recommendations to division leadership to support informed decision-making.
• Case Management & Coordination
  • Oversee and coordinate return-to-work cases for employees recovering from industrial and non-industrial injuries or illnesses.
  • Review medical documentation and evaluate work restrictions to determine appropriate transitional or modified duty assignments.
  • Manage and document the interactive process for employees requesting reasonable accommodations, ensuring timely and thorough follow-through.
  • Monitor leave timelines and proactively communicate with all stakeholders regarding employee status, restrictions, and program requirements.
  • Analyze complex case information and recommend appropriate courses of action to support employee reintegration into the workplace.
  • Maintain case files, records, and confidential medical information in accordance with applicable privacy laws and County procedures.
• Collaboration & Stakeholder Engagement
  • Collaborate with departments, supervisors, Risk Management, medical providers, and third-party administrators on employee leave and return-to-work matters.
  • Partner with the Employee Relations Division, legal counsel, and other HR units to ensure alignment on compliance and program objectives.
  • Participate in meetings related to employee accommodations, workers compensation, and workforce management.
• Compliance & Training
  • Interpret and apply federal and state laws and regulations, including the Americans with Disabilities Act (ADA), California Fair Employment and Housing Act (FEHA), Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), and workers' compensation laws.
  • Provide guidance and training to departments, supervisors, and employees regarding leave management, disability accommodation, and return-to-work procedures.
  • Ensure program operations remain current with evolving legislation, regulations, and industry standards.

Conditions of employment include travel throughout the county and a valid California Class C driver license and proof of automobile liability insurance.

Minimum requirements include two years of professional-level experience equivalent to a Human Resources Analyst I or higher, and a Bachelor's degree in Business or Public Administration, Behavioral Science, Human Resources Management, Organizational Psychology, or a closely related field.