Systems & Network Administrator
Softthink Solutions Inc
Job Description
Job Description
Benefits:
- Donation matching
Location: On-site - Kenosha, WI
Work authorization : US Citizen
Schedule: On-site during business hours; remote/on-call after hours
Support Model: Required 24/7/365 participation
Clearance: Must meet FBI CJIS Security Policy requirements
Role Summary
• Maintains the server, network, and security infrastructure supporting
mission-critical and standard systems. Key Responsibilities
• Provide on-site system and network support during business hours and
remote/on-call support after hours.
• Support infrastructure for mission-critical systems including CAD, LERMS, Jail,
Mobile, and TIME System.
• Support infrastructure for standard systems including ERP, Office 365,
scheduling, evidence, fleet, and others.
• Perform workstation setup, OS installation, patching, antivirus, and break/fix.
• Administer Microsoft and Linux servers, updates, permissions, and security.
• Provide 24×7 network monitoring, firewall management, VPN, antivirus, and
connectivity.
• Support backup and recovery operations.
• Support network-dependent system interfaces.
• Assist with annual inventory and lifecycle management.
• Support helpdesk escalations and ticket resolution.
• Implement cybersecurity controls, MFA, and CJIS compliance.
• Respond to Priority 1 and Priority 2 incidents within required timeframes.
• Required Skills
• Server and network administration
• Firewall, VPN, routing, switching
• Cybersecurity tools and monitoring
• Experience in 24/7 environments Required Qualifications
• 3–5 years of experience in systems and network administration.
• Strong knowledge of firewalls, VPNs, routing, switching, and cybersecurity
tools.
• Experience with Microsoft Server, Linux, and virtualization platforms.
• Ability to support 24/7 environments and respond to Priority 1/2 incidents. Preferred Qualifications
• Experience supporting public safety systems (CAD, 911, LERMS).
• Familiarity with CJIS Security Policy.
Vacancy posted 27 days ago
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