Marketing Operations Specialist

Marketing Operations Specialist

The University of Southern Mississippi is currently accepting applications for the position of Marketing Operations Specialist.

Position Details

Location: Hattiesburg
118 College Drive
Hattiesburg, Mississippi, 39406-0001
United States

Division: University Communications

Position Type: Staff

Employment Status: Full Time

Grant Funded: No

Salary Range: 45,000.00 - 45,000.00

Pay Grade: E08

Posting Close Date: Open Until Filled

Special Instructions to Applicants

Applicants should upload a resume and cover letter detailing relevant experience and qualifications. Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).

Job Summary

The Marketing Operations Specialist ensures marketing initiatives move efficiently from planning through execution by providing project coordination and operational support across campaigns and channels. This role translates plans into coordinated action by organizing information, tracking progress, facilitating communication, and maintaining the systems that support consistent execution across marketing efforts.

Primary Duties and Responsibilities

1. Coordinate and track marketing projects across campaigns and channels. Communicate progress updates, identify gaps, and ensure teams have clarity on next steps.
2. Translate content discussions into integrated content plans. Maintain a centralized content calendar, track deliverables across teams, and provide regular updates on content and campaign activity. Ensure internal event calendars and related documentation remain current.
3. Maintain organized project documentation, including archived files, ensuring materials are consistently stored, updated, and accessible.
4. Research vendors, obtain quotes, and coordinate the ordering and delivery of promotional materials, display items, and light pole banners. Ensure review and approval processes are completed prior to production.
5. Assist in the coordination of video content production, including commercials and other video assets, through supporting production logistics as needed.
6. Collaborate with the Advertising Specialist to document processes, maintain shared resources, and provide short-term support for essential functions when needed.
7. Perform other duties as assigned.

Minimum Qualifications

Bachelor's degree from an accredited college or university in marketing, strategic communications, public relations, business, or a related field. One year of professional experience within the past five years in a communications, marketing, or events role (or a closely related role).

Knowledge, Skills & Abilities

• Excellent organizational skills and attention to detail
• Ability to manage multiple projects and deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to coordinate work across multiple teams and build productive working relationships
• Ability to learn new technologies and processes
• Ability to work independently and as a member of a team
• Ability to synthesize information and express complex thoughts concisely
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to review work for accuracy
• Ability to process and handle confidential information with discretion
• Ability to complete occasional day travel to other USM locations to fulfill job responsibilities

Preferred Qualifications

Professional experience coordinating projects, maintaining content calendars, and using a project management platform. Familiarity with marketing and communications workflow.