Desktop Technician

Overview Assistant Delivery Manager at Indotronix Avani Group-- View phone number on click.appcast.io , Email: View email address on click.appcast.io. Be Kind! Be Grateful!!!! Shift 3pm - 12 Midnight Pay rate $26.37/hr on w2 How many hours per week are anticipated? 40 hrs/week Job Description You will perform activities associated with PC and Printer refresh. Installing and diagnosing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repairs to reloading and re-imaging of PCs/laptops. Responsibilities You will be working in the deployment services Supporting the implementation and rollout of new applications or infrastructure Activities may include: - Hardware or software procurement - Configuration - Tuning - Staging - Interoperability testing Provides support for software, hardware and networking support for desktops, laptops and servers. Performs installs, moves, adds and changes as required. Tests and certifies PCs, networks, servers and client approved applications. Provides follow-up on problems or escalation Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system. Location Costa Mesa, California 92626 Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Computers and Electronics Manufacturing Referrals increase your chances of interviewing at Indotronix Avani Group by 2x Inferred from the description for this job 401(k) Disability insurance Get notified about new Desktop Technician jobs in Costa Mesa, CA . #J-18808-Ljbffr