Lead Service Technician

Job Description

Job Description

Experienced Field Technician / Future Field Lead.

SafeFlow Dryer Vent Cleaning — Pittsburgh, PA & Surrounding Areas.

$26–$32 per Hour | Full-Time | Leadership Development Opportunity.

Ready to Take the Lead?

Are you an experienced tradesperson who’s ready for more responsibility, greater independence, and the opportunity to help lead a growing company?

SafeFlow is looking for a skilled, dependable professional with the experience and leadership potential to become a key part of our field operations.

We’re a locally owned specialty service company with more than 500 five-star customer reviews. We specialize in dryer exhaust system safety, inspections, cleaning, diagnostics, repairs, and professional installations for residential, multifamily, and commercial properties.

We’re looking for someone who can complete more than service calls. We want someone who takes ownership, solves problems, communicates effectively, and is ready to help lead others.

You’ll work directly with the owner to learn our specialized services and standards, with the opportunity to advance quickly as your demonstrated capabilities support greater responsibility.

What You’ll Do:

• Inspect, diagnose, clean, repair, and replace dryer exhaust systems.
• Install rigid-metal ductwork, roof and wall terminations, and complete vent reroutes.
• Perform technical installations involving walls, ceilings, attics, crawlspaces, and rooftops.
• Safely handle, set up, secure, and work with 36–40-foot extension ladders and appropriate fall-protection equipment.
• Troubleshoot problems and develop practical, professional solutions.
• Communicate with customers, explain findings, and recommend appropriate corrective work.
• Document services with photographs, airflow measurements, and digital reports.
• Coordinate with the office and other technicians to keep projects running efficiently.
• As you advance, help train technicians, lead installations, maintain quality standards, and coordinate daily field operations.

What We’re Looking For:

• Previous dryer vent experience is not required. Strong hands-on trade experience and demonstrated ladder and rooftop capability are required.
• Relevant experience may include HVAC, roofing, residential construction, remodeling, appliance repair, restoration, property maintenance, air duct cleaning, or related skilled trades.

Required qualifications:

• Professional experience in a skilled trade, mechanical repair, installation, or technical service role.
• Strong mechanical aptitude, troubleshooting skills, and proficiency with hand and power tools.
• Demonstrated professional experience safely handling and using 36–40-foot extension ladders.
• Professional experience accessing and working on rooftops using appropriate safety procedures.
• Ability to perform physically demanding work, including lifting equipment, climbing ladders, and working in confined spaces.
• Ability to independently manage assigned work and make sound decisions.
• Strong communication, dependability, punctuality, and customer service skills.
• Valid driver’s license and driving record acceptable under company insurance requirements.
• Willingness to learn specialized procedures and pursue industry certification.

Leadership experience is strongly preferred.

We’re particularly interested in candidates who have trained coworkers, led projects, coordinated crews, or demonstrated the initiative and willingness to take on greater responsibility.

Compensation & Benefits:

• Starting Pay: $26–$32 per hour , based on experience and qualifications.
• Health insurance reimbursement of up to $300 per month toward eligible individual health insurance premiums through an employer-sponsored program.
• Accrued paid time off for eligible full-time employees.
• Company-observed paid holidays.
• $40 monthly cell phone stipend for required work-related use of a personal smartphone.
• Paid specialized training and industry certification support.
• Company-provided tools, equipment, and vehicle for assigned fieldwork.
• Opportunities for advancement into working Field Lead and potentially Field Operations Manager responsibilities.

Your Opportunity to Grow.

SafeFlow is growing, and we’re looking for someone who wants to play an important role in that growth.

You’ll learn our specialized trade while working directly with the owner, then take on greater responsibility as you demonstrate technical proficiency, sound judgment, reliability, and leadership ability.

Our goal is to develop a trusted field leader who can help train technicians, coordinate projects, maintain our workmanship standards, and support daily field operations.

We’re looking for someone who’s ready to step up—not years from now, but as soon as their demonstrated capabilities support that responsibility.

If you’re an experienced tradesperson who enjoys hands-on work, takes pride in doing things correctly, and wants an opportunity to help lead a growing specialty service company, we’d like to hear from you.

Apply today and tell us about your technical experience, ladder and rooftop work, and any experience leading projects or training others.

SafeFlow is an equal opportunity employer.