Member Experience Associate

M & E FIT LLC

Job Description

Position Overview

As a Member Experience Associate (MEA), you are the heart of our studio. You will be the first and last impression for every member—creating a welcoming, high-energy, and supportive environment. This role is perfect for someone who thrives in a fast-paced setting, loves connecting with people, and is passionate about health and wellness.

Key Responsibilities

Greet and check in members with a warm, positive attitude
Deliver exceptional customer service and build genuine relationships
Educate prospective members on memberships, promotions, and studio offerings
Assist with sales and membership sign-ups (including Founding Memberships)
Maintain studio cleanliness and organization (lobby, retail, locker areas)
Support class transitions and ensure a seamless member experience
Answer phones, respond to inquiries, and assist with scheduling
Promote studio events, classes, and community engagement
Handle transactions and maintain accurate records

Apply

Vacancy posted 13 days ago

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