High School Student Intern- IT Department

High School Student Intern- IT Department DuPage High School District 88 WILLOWBROOK HIGH SCHOOL - Villa Park, Illinois Open in Google Maps Job Details Job ID: 5909799 Application Deadline: Posted until filled Posted: Aug 31, 2026 5:00 AM (UTC) Starting Date: Immediately Job Description Willwobrook High School IT Department -High School Student Intern 2026-27 School Year Department: Information Technology Location: DuPage High School District 88 Reports To: Director of Software Engineering and Operations Duration: School Year Hours: up to 10 hours per week Requirements : Enrollment in the Youth Apprenticeship Program Compensation: $15.00 per hour Position Summary: The DuPage High School District 88 IT Department seeks a motivated and enthusiastic High School Student Intern to assist with essential technology support tasks during the school year. This is an excellent opportunity for a student interested in gaining hands‑on experience in IT, problem‑solving, and customer service within an educational environment. The intern will primarily focus on repairing and maintaining Chromebook devices, responding to and resolving basic technical support requests, and assisting with other IT-related projects as needed. Responsibilities: Chromebook Repair and Maintenance: Diagnose hardware and software issues on Chromebooks. Perform basic repairs such as screen replacements, keyboard replacements, and other component swaps (with guidance and training). Clean and maintain Chromebook devices. Track inventory of repaired and non-functional Chromebooks. Field Service and User Support: Respond to and address basic technical support requests from school staff via phone, email, or in person. Travel to different locations within the school building to troubleshoot and resolve issues. Assist users with basic software applications and hardware peripherals. Document all support activities and resolutions accurately. Troubleshooting and Problem Solving: Identify and analyze basic technical problems with hardware, software, and network connectivity. Follow established procedures and guidelines to resolve common issues. Escalate more complex issues to the IT department staff as necessary. General IT Support: Assist with the setup and deployment of new technology equipment. Help organize and maintain IT equipment and supplies. Perform other IT-related tasks and projects as assigned by the IT staff. Qualifications: Demonstrated interest in technology and computers. Ability to follow instructions and work independently with supervision. Ability to maintain confidentiality of sensitive information. Preferred Skills (Not Required): Familiarity with Google Workspace (formerly G Suite) applications. Basic experience with hardware repair or troubleshooting. Learning Opportunities: This internship provides a valuable opportunity to: Gain hands‑on experience in a real‑world IT environment. Develop technical skills in hardware repair and software troubleshooting. Improve problem‑solving and analytical abilities. Enhance communication and customer service skills. Learn about the IT infrastructure within an educational institution. Work Environment The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling. Position Type: Part-Time Salary: $15 Per Hour Job Requirements Citizenship, residency or work visa required Contact Information Map The content you submit, offer, contribute, attach, post, or display (each a “Submission”) will be viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government‑issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws. #J-18808-Ljbffr