Associate Director of Operations

Reports To: Director of Shared Pharma Services

SUMMARY: Oversee management of operations to ensure all is running in the most cost-effective manner within quality standards. Achieve optimum labor, and least amount of overhead and resource costs. Oversee maximum efficiency in design and production. Ensure inventory and deliverables operate at levels which meet customers' needs. Direct activities so that approved deliverables are completed on schedule and within quality standards and cost objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional responsibilities may be assigned.

• Ability to manage and lead in a 3PL shared environment with multiple clients.
• Manages Managers to ensure deliverables are picked, packaged, and shipped in a timely and cost-effective manner.
• Manage the performance of the operation to meet and exceed client KPI standards.
• Ability to manage operational efficiencies while meeting quality and compliance requirements.
• Facilitate re-occurring business reviews with clients to communicate operational KPI's and promote partnerships.
• Full P&L experience
• Ensures standards for product quality, equipment, and operator performance are maintained and that cost effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements
• Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor overrun. Recommends and implements solutions to problems related to same
• Ensures deliverables are packaged and shipped according to needs, specifications, and quality standards.
• Ensures managers and supervisors comply with company policies and administering practices in fair and equitable manner.
• Manages budget and controls expenses effectively.
• Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policies.
• Ability to facilitate a culture that promotes teamwork, open communication, transparency, and autonomy.
• Pharmaceutical experience is a plus.

MISCELLANEOUS DUTIES

Special Projects Assist in companywide activities associated with the department.


SUPERVISORY RESPONSIBILITIES

Responsible for all Staff


QUALIFICATIONS

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SYSTEMS REQUIRMENTS

Must be competent with MS Office

EDUCATION and/or EXPERIENCE

High School Diploma or GED Equivalent required. Bachelor's degree. Minimum 5 years of job-related experience. Must have strong coaching, teaching, facilitation, and organizational skills, with a solid track record of developing organizational and individual capabilities. Excellent oral/written communication skills. Demonstrated competence in analytical/critical thinking and problem-solving skills, decision making, strategic planning and people management. Operational knowledge required. Must have a working knowledge of facilities maintenance/management. Working knowledge of pharmaceutical distribution regulations and best practices helpful.


LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and correspondence.


MATHEMATICAL SKILLS

Ability to physically count, add, subtract, multiply and divide.

REASONING ABILILTY

Ability to define problems establishes facts and draw valid conclusions. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Fast paced environment. Varying shift schedule. Position requires exposure to inside 15,000 SP 40 degrees F cooler at times.