Audio Visual Lead Technician

Company Description Electronic Services & Concierge (ESC LLC) specializes in designing and installing home automation systems that integrate seamlessly with the technology in modern homes. The company works with leading platforms such as Crestron, Control4, Savant, Lutron, and JoshAI to deliver tailored smart home solutions. ESC LLC focuses on reliability, ease of use, and high-quality customer service, helping clients create intuitive, connected living environments. Team members collaborate on projects that range from basic automation to fully customized luxury installations, offering opportunities to work with cutting-edge products and solutions.

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Role Description The Audio Visual Lead Technician is a full-time, on-site role based in Denver, CO. This position is responsible for leading the installation, configuration, and testing of home automation and audio-visual systems, including platforms such as Crestron, Control4, Savant, Lutron, and JoshAI. Day-to-day tasks include reading and interpreting system designs and wiring diagrams, pulling and terminating low-voltage cabling, installing and mounting devices and equipment racks, and programming or configuring systems as required. The Audio Visual Lead Technician will oversee project timelines on-site, guide and mentor junior technicians, coordinate with project managers and clients, and ensure that all installations meet company quality standards and safety practices. The role also involves troubleshooting system issues, performing updates and maintenance, and providing clear documentation of installed systems.

Qualifications

• Strong experience with home automation and AV platforms (e.g., Crestron, Control4, Savant, Lutron, JoshAI) and the ability to lead complex residential installations.
• Proficiency in low-voltage wiring, cable management, rack building, device mounting, and interpreting technical drawings and schematics.
• Demonstrated ability to troubleshoot audio-visual and network-related issues, perform system testing, and deliver reliable, stable installations.
• Experience mentoring or supervising technicians on-site, coordinating tasks, and communicating effectively with project managers, designers, and clients.
• Comfort working with basic networking concepts (IP addressing, routers, switches, Wi-Fi), and familiarity with integration of AV systems over IP is beneficial.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines in a field-based environment.
• Ability to lift and move equipment as required, work on ladders, and adhere to safety standards and best practices on job sites.
• Relevant certifications or training (e.g., CTS, manufacturer-specific certifications, low-voltage licenses) and prior experience in residential AV or home automation are highly desirable. xhyhwjd
• Valid driver's license and reliable transportation for travel to client sites in the Denver, CO area.