AI Platform Engineer

At Zelis we Get Stuff Done. So lets get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify optimize and solve problems holistically with technology built by healthcare experts driving real measurable results for clients.

At Zelis AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo accelerate innovation and amplify their impact. This is a place for builders with a growth mindset who act with agility embrace change and use modern technology to shape smarter solutions exceptional experiences and the future of our industry for our clients customers and our culture.

A Little About You

You bring a unique blend of personality and professional expertise to your work inspiring others with your passion and dedication. Your career is a testament to your diverse experiences community involvement and the valuable lessons youve learned along the way. You are more than just your resume; you are a reflection of your achievements the knowledge youve gained and the personal interests that shape who you are.

Position Overview

Why Zelis

Healthcare is one of the most complex industries in the worldand one of the biggest opportunities for AI to create meaningful impact.

Zelis sits at the center of the healthcare financial ecosystem connecting payers providers and millions of healthcare consumers. Were investing in AI not simply as a productivity tool but as a new way to build technology and solve complex business problems.

At the center of that work is Apollo our internal agentic AI platform. Apollo gives engineers the infrastructure tools controls and reusable capabilities they need to safely build and deploy AI-powered applications across Zelis.

Were looking for a hands-on AI Platform Engineer to help build it. Youll join while the platform is still taking shape and have meaningful influence over the technical foundations other engineers will build on.

What Youll Do

This role sits at the intersection of AI platform engineering developer experience and enterprise-scale delivery. Youll help turn rapidly evolving AI capabilities into dependable platform primitives that engineers across Zelis can use to build real applications.

Youll have significant influence over how Apollo evolvesfrom the agent harness and execution environment to model and tool governance context observability evaluation and developer experience.

You will:

• Build the core agentic platform. Design and evolve capabilities across agent execution workflow state and orchestration context assembly model routing tool contracts evaluation observability policy enforcement and automated repair loops.
• Create safe execution environments. Build and operate isolated agent runtimes across containerized local and simulation environments supporting persistent sessions testing previews adversarial review and diagnose-and-repair workflows.
• Develop reusable platform services. Help shape capabilities such as our AI Gateway Context Engine policy profiles semantic models project bootstrap tools observability and delivery integrations.
• Make thoughtful technology bets. Evaluate emerging foundation models coding agents MCP technologies workflow engines developer tools and commercial and open-source platforms. Run disciplined experiments and turn the right ones into supported Apollo capabilities.
• Make security and governance part of the platform. Build identity-aware access isolation policy-as-code auditability and controls for model and tool usage so engineers can move quickly without creating unnecessary risk.
• Design for developers. Create clear APIs interfaces documentation and paved paths that allow application engineers to take advantage of sophisticated AI infrastructure without needing to understand every element of the underlying control plane.
• Learn from real-world use. Work closely with forward-deployed/agentic AI and business-unit engineers understand what is working and where they are getting stuck and turn repeatable patterns into reusable platform capabilities.

What Youll Bring

We care less about matching every technology on a checklist and more about finding someone who has built complex systems thinks clearly about tradeoffs and is energized by the opportunity to help define how AI engineering should work at scale.

Youll likely bring:

• Strong software or platform engineering experience including building and operating production systems used by other engineers.
• Experience with distributed systems AWS and cloud infrastructure container orchestration CI/CD infrastructure as code APIs and observability.
• Hands-on experience building with modern AI technologies such as foundation models AI gateways agent frameworks or harnesses model evaluation MCP retrieval/context systems or safe execution environments.
• Strong programming skills in Python TypeScript Java Go or another modern language with the ability to move comfortably between application and platform code.
• A practical understanding of model behavior evaluation prompt and tool design token and latency tradeoffs and model-provider integration.
• Experience assessing new technologies with an eye toward security reliability maturity cost maintainability and long-term platform valuenot simply technical novelty.
• An understanding of identity secrets management network boundaries audit logging and policy enforcement in enterprise environments.
• The ability to work through ambiguity run focused experiments make clear technical decisions and adjust course based on what you learn in production.
• Strong communication skills and an interest in working directly with engineers product partners security architecture and senior stakeholders to drive adoption.
• Experience building an internal developer platform AI or agent platform or engineering productivity product is especially relevant. Experience operating in healthcare financial services or another highly regulated environment is helpful but not required.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

Zelis is headquartered in the U.S. with multiple locations across the country and in Hyderabad India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership -office work and activities vary based on work and team objectives in accordance with Company policies.

While location expectations vary by role candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$180000.00 - $247500.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.

Required Experience:

IC