Manager, Innovation Center Events - Zoom Events Production, Zoom Platform

Essential Duties and Responsibilities

- Work hand-in-hand with MAXIMUS Project Teams and key stakeholders to develop, manage and deliver communication products and services.
- Manage the development innovative strategies and approaches to increase consumer awareness, understanding and engagement in government programs
- Ensure sound management of client delivery: scope, approaches, timelines, budgets, resources and quality.
- Assist in the planning and implementation of integrated communications strategies/tactics across multiple platforms, including print, digital, and social media.
- Support business development initiatives and high-level meetings with existing and potential future clients.
- Develop briefs and/or presentations in support of new business opportunities.
- Manage resources including consultants, vendors and/or subcontractors.

Job-Specific Essential Duties and Responsibilities:

Zoom Events & Virtual Platform Support:

- Support the setup, configuration, and execution of events using the Zoom Events platform, including meetings, webinars, and multi-session agendas.

- Assist in building event hubs, session schedules, speaker panels, and registration elements within Zoom Events.

- Support session logistics such as speaker onboarding, technical checks, dry runs, and live session transitions.

- Help manage interactive features during live sessions, including Q&A, chat, polls, and breakout rooms.

- Provide real-time technical support during events to help ensure a smooth attendee and presenter experience.


Event Production & Live Execution:

- Support the end-to-end event lifecycle, including pre-event preparation, live execution, and post-event wrap-up.

- Assist with run-of-show execution, session timing, and coordination between speakers, moderators, and producers.

- Provide live event support during Innovation Center programs, workshops, demos, leadership briefings, and hackathons.


Audiovisual (AV) & Livestream Support:

- Assist with setup, operation, and breakdown of AV equipment, including microphones, cameras, lighting, displays, and presentation systems.

- Support livestreaming and recording of events, ensuring high-quality audio and video for both in-room and virtual audiences.

- Monitor live feeds and troubleshoot basic AV or streaming issues during events.

- Coordinate with internal AV teams or vendors as needed to support more complex production needs.


Innovation Center Event Support:

- Support consistent delivery of high-quality events within the Innovation Center environment.

- Assist with maintaining event spaces, equipment readiness, and basic production inventories.

- Help document event setups, production workflows, and post-event learnings to support ongoing improvement.


Collaboration & Continuous Improvement:

- Work closely with event managers, experience designers, and Innovation Center stakeholders to support event goals.

- Assist with post-event activities such as recording management, basic analytics review, and feedback collection.

- Learn and apply best practices for hybrid event execution, accessibility, and audience engagement.

- Stay current on Zoom Events feature updates and emerging trends in virtual and hybrid event technology.

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Minimum Requirements


- Bachelor's Degree or equivalent experience and 5+ Years


Job-Specific Minimum Requirements:

- Bachelor's degree or relevant coursework in events, communications, media production, or a related field. Additional years of relevant experience will be considered in lieu of degree.

- Direct experience supporting events built in the Zoom Events platform.

- Experience supporting multi-session or multi-day internal events.

- Interest in user experience, event design, or innovation-focused programming.


EEO Statement


Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.


Pay Transparency


Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.


Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io .


Minimum Salary
$92,700.00


Maximum Salary
$138,200.00