Case Manager - Veteran's Services

Job Description

Job Description

Become a champion of hope.

At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary Provides behavioral health rehabilitation services and support to veterans and families to decrease hospitalization and crisis episodes and to increase community functioning for the client to achieve rehabilitative, resiliency, and recovery goals.  Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of behavioral health services to clients and their families and facilitate the issues of recovery into their daily living situations.  

$3,000 sign on for non-licensed  

Qualifications/Basic Job Requirements:

• Bachelor’s Degree in Psychology, Counseling, Social Work, or other behavioral health related field
• Demonstrated experience in behavioral health services, or an equivalent combination of education and training
• Must qualify as a Mental Health Professional (MHP) per Illinois Department of Mental Health Rule 132
• Military experience, affiliation, or proven track record in supporting and advocating for veterans preferred
• Demonstrated skills in case management and conducting individual, family, and group counseling
• Sufficient written skills to accurately complete required documentation within the time frames prescribed
• Sufficient computer skills and ability to navigate and complete documentation in the electronic health record
• Self-Starter with ability to work independently and with a team
• Ability to present and coordinate lectures for clients, families, staff, or community resources
• Valid driver’s license and ability to meet agency insurance requirements
• Belief in the mission and vision of Rosecrance

Essential Responsibilities:

1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
2. Undertake primary case management responsibilities for designated clients.
3. Conduct individual, group, and family counseling and educational sessions for clients and/or family members.
4. Complete all necessary documentation within the appropriate timelines.
5. Ensure that client service records are maintained consistent with regulations.
6. Motivate and problem solve with staff regarding effective clinical practices.
7. Seek performance improvement and problem solving while meeting the complex needs of the clients and their families.
8. Adapt verbal and written communication to the language and style of the clients and their families.
9. Ensure that client service records are maintained consistent with regulations.
10. Maintain communications with all staff at each level of care.
11. Facilitate and manage the delivery of support and resources from various community organizations to ensure comprehensive and effective service.
12. Utilize a variety of treatment concepts, evidence-based practices and service modalities when providing care.
13. Present workshops, lectures and training to clients, families, staff, and community groups as needed.
14. Be familiar with court proceedings and be available to make court appearances on behalf of Rosecrance clients.
15. Serve as a member of the Clinical Team and participate in all team meetings and activities.
16. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
17. Deliver exceptional customer service consistently to every customer.
18. Serve as a role model and demonstrate positive guest relations in representing the agency.
19. Assume other related responsibilities as delegated by leadership.

Compensation & Rewards Based on education, experience and credentials

• Starting salary: $46,800

Schedule: 8-hour shifts 

• Hours: Monday - Friday 8:30am - 5:00pm
• Shift: 1st shift

Work Location: Rosecrance Ware Center - Rockford, IL

• Onsite & Travel
• This position requires traveling to various community locations, some of which may have different levels of accessibility

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).

Ready to Make a Difference?
Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

Click here to learn more about how to become a champion of hope. (highlight this sentence, click on insert/edit link and put the link to the VEC page in the URL spot)

Link to the candidate VEC page: -health-network/e/p7OpV