Administrative Clerk

Job Description

Job Description

Salary: $16 to $20 a hour

Job Summary:

To receive both visitors and callers, determine the nature of their business, and direct them to the appropriate Cardinal personnel. Operating the switchboard and maintaining telephone listing information; assisting staff with clerical and administrative support duties.

Duties & Responsibilities:

• Greet customers, visitors, and guests courteously and professionally. Determine the purpose of the visit and direct the individual to the appropriate location.
• Answer, screen, and direct telephone callers to the appropriate personnel.
  
• Maintain an organized and professional appearance in the reception area at all times.
• Provide training to employees providing front desk relief and backup telephone coverage.
• Notify supervisor of issues/problems/needs that arise in the reception area.
• Open, sort, and distribute daily mail.
• Match packaging slips to invoices.
• Scan backup documents as needed for other departments.
• Prepare invoices and statements for mailing.
• Provide clerical and administrative support to all departments as needed, including data entry, preparation and editing of various documents.
• Perform other related duties as assigned.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Professional demeanor.
• Strong administrative skills.
• Good computer skills, including Microsoft Office Products.
• Excellent organizational skills with the ability to coordinate tasks with competing demands.
• Must be able to work independently and exercise good judgment.
• Must be able to handle a high volume of calls while maintaining a professional demeanor.
• Must be able to sit for long periods of time.
• We are a drug-free workplace. Pre-employment drug screen (including for marijuana) is required.

Education and Experience:

• High school diploma or equivalent.
• Previous switchboard and/or administrative experience preferred.