Instructional Systems Designer

JOB TITLE: Instructional Systems Designer


EMPLOYMENT STATUS: Regular


WORK STATUS: Full-Time


FLSA STATUS: Exempt


OCCUPATIONAL GROUP: Professional


REPORTS TO:


DIRECTLY SUPERVISES: None


Position Purpose:


The Instructional Systems Designer (ISD) supports federal or government clients by designing, developing, implementing, and maintaining instructional materials and learning systems that enhance workforce performance and ensure compliance with agency standards. This role also serves as a Learning Management System (LMS) Administrator and Technical Writer, responsible for managing training platforms, maintaining documentation, and producing clear, compliant technical materials in accordance with government regulations and contract requirements.


Essential Functions of the Position:


The requirements listed below are representative of the knowledge, skills, and/or ability required for a Instructional Systems Designer. This position requires familiarity with federal acquisition environments, compliance standards, accessibility guidelines (e.g., Section 508), and documentation best practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• Conduct training needs assessments and performance analyses for federal programs


• Apply instructional design methodologies (ADDIE, SAM, Agile)


• Develop instructor-led, virtual, eLearning, and blended learning solutions


• Create instructional materials including:

o Facilitator guides

o Participant manuals

o Job aids

o Assessments and evaluation tools

o Ensure all materials meet Section 508 accessibility requirements

o Align training content with federal policies, directives, and compliance standards

o Support program audits and training documentation requirements


Learning Management System (LMS) Administration


• Administer and maintain LMS platforms (e.g., Cornerstone, Moodle, Blackboard, SuccessFactors, DoD systems, etc.)

• Manage user accounts, permissions, and system configurations

• Upload, test, and maintain course content (SCORM/AICC/xAPI compliant)

• Generate reports on training completion, compliance tracking, and metrics

• Troubleshoot system issues and coordinate with IT or vendors as needed

• Maintain data integrity and security in accordance with federal cybersecurity policies

• Support LMS upgrades, testing, and system migrations.

Technical Writing & Documentation


• Develop and maintain technical documentation, including:

o Standard Operating Procedures (SOPs)

o User manuals

o Training guides

o System documentation

o Policy and compliance documentation

o Translate complex technical or regulatory information into clear, user-friendly materials

o Ensure documentation complies with federal formatting, branding, and style guidelines

o Support proposal development and contract deliverables as required

o Maintain version control and document repositories

Government Contracting Support


• Ensure deliverables meet contract requirements and performance work statements (PWS).

• Support contract reporting and quality assurance surveillance plans (QASP)

• Maintain documentation for audits and compliance reviews

• Collaborate with Contracting Officer Representatives (CORs), SMEs, and program stakeholders

• Adhere to federal information security and records management policies

• Other duties as assigned.


Requirements

Education and/or Experience :


The following are the requisite education and/or experience required to qualify for the position as a Instructional Systems Designer. Experience may substitute for education and experience on a two- for-one yearly basis.

• Bachelor's degree in Instructional Design, Education, Technical Communication, Information Systems, or related field (or equivalent experience)
• Experience supporting federal or government contracts
• Knowledge of ADDIE or other instructional design methodologies
• Experience administering LMS platforms
• Strong technical writing and editing skills
• Familiarity with Section 508 accessibility compliance
• Proficiency with Microsoft Office Suite and documentation tools
• Ability to obtain and maintain required security clearance

EOE/M/F/Vet/Disabled.