Retail Sales Associate | Wrentham Premium Outlets - Wrentham MA

Job Description

Job Description

Retail Keyholder – Wrentham Premium Outlets

Starting at $17.00 to $19.00 per hour, based on experience

For nearly 300 years, ZWILLING has been a global leader in premium cutlery, cookware, and kitchen products. We are looking for enthusiastic, customer-focused individuals who are excited to help launch our newest location at Wrentham Premium Outlets. If you're positive, outgoing, passionate about food and cooking, and love connecting with people, we'd love to meet you! 

Position Overview

ZWILLING is looking for part-time Retail Sales Associates to join our retail sales team. 

The ideal candidate will be a result-driven, self-motivated team player with a strong focus on customer service and a culinary passion. Be part of our exciting new Wrentham Premium Outlets store and help create an unforgettable experience for every customer!

In this role, you can be expected to do the following:

• Maximize sales results to achieve or exceed store goals
• Deliver outstanding and consistent customer service
• Maintain optimal product presentation in accordance with company standards
• Conduct engaging product demonstrations across all brands and categories
• Support special events, promotions, and grand opening activities to drive traffic
• Maintain customer relationship management systems and customer engagement initiatives
• Receive and process shipments in an organized and timely manner
• Foster a positive, collaborative, and team-oriented work environment
• Share product knowledge and brand story with customers to enhance their shopping experience

Qualifications and Skills

• A culinary passion!
• Ability to work a flexible schedule including nights and weekends
• Commitment to customer service and continuous improvement
• Retail sales experience preferred
• Excellent interpersonal and communication skills
• Professional attitude with the ability to be flexible and adapt to change
• Able to stand and/or walk for extended periods of time
• Able to lift 35 lbs. or more and comfortable using a ladder
• Applicants must be legally authorized to work in the United States. At this time, the company is unable to provide employment sponsorship.

Incentives:

• Seven paid sick days per calendar year
• Generous employee discount of 50% off retail on all products
• Fun atmosphere that includes incentives, contests, and games to earn ZWILLING products
• Medical, dental, and vision benefits

About ZWILLING J.A. Henckels:

For over 292 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware, and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success. Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries. Always looking forward, ZWILLING acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional kitchen products.