Product Manager

CoAd helps businesses navigate the complexities of workforce management through a combination of technology, expertise, and human support. Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth. Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace. Position Summary This is an excellent opportunity for a rising PM who thrives on execution, enjoys working closely with technical teams, and wants to grow in a structured, fast-moving HCM environment. We’re looking for motivated, forward-thinking individuals who are excited to explore how AI can elevate their work and help reimagine the future of HCM. You will be supported by experienced product leadership and given clear ownership from day one. What You’ll Own AI powered requirements definition and story-level clarity for an assigned domain or feature area Day‑to‑day delivery partnership with Engineering and BA/QA: backlog management, grooming, and launch readiness Stakeholder communication and cross‑functional coordination within your domain Post‑launch data tracking, feedback synthesis, and iteration recommendations Essential Job Functions Discovery & Requirements Conduct customer and user interviews and review support data to inform prioritization. Translate business needs and user problems into well‑written product requirements and user stories. Collaborate with UX/UI to align design direction and functional scope. Delivery Partnership Partner daily with BA, Engineering, and QA to groom backlogs, clarify requirements, and unblock delivery. Influence the evolution of how we build and deliver great products using AI enabled tools and practices. Maintain well‑refined, prioritized sprint‑ready backlogs at all times. Support UAT and launch readiness reviews; validate that shipped work meets defined acceptance criteria. Measurement & Learning Track feature adoption and key usage metrics post‑launch. Synthesize user feedback and support trends to surface iteration opportunities. Prepare concise readouts on launched features for product and leadership review. Stakeholder Communication Maintain transparency on scope and delivery progress with relevant stakeholders. Escalate risks and trade‑off decisions clearly and in a timely manner. Document product decisions and rationale to build institutional knowledge. Measures Of Success Backlog health: story readiness, grooming cycle time, reduction in sprint churn Sprint delivery accuracy: planned versus completed Feature adoption for capabilities shipped within your area Defect rate and rework within owned scope Stakeholder clarity: reduced ambiguity, fewer blockers, consistent communication Required Skills And Experience 4–6 years of product management experience, including direct ownership of a product backlog and delivery process. Experience working in HCM, fintech, or another regulated, workflow‑driven SaaS environment preferred. Experience using AI tools to accelerate development lifecycle and delivering AI native capabilities into SaaS products. Strong requirements writing and stakeholder communication skills. Comfortable working directly with Engineering and BA/QA in an Agile delivery model. Analytical and organized; able to manage multiple workstreams without losing precision. Developing command of product metrics and outcome‑oriented thinking. EEO CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy‑related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. #J-18808-Ljbffr