Marketing and Community Coordinator

Marketing & Community Coordinator

Futures Recovery Healthcare is seeking a compassionate, detail-oriented, and proactive individual to serve as our Marketing & Community Coordinator. This role supports both internal operations and external community engagement by assisting in the planning and execution of on-site and off-site events, providing on-site social media content support, and helping create a welcoming and organized environment for all Futures-related programming. The ideal candidate is a team player who thrives in a dynamic, client-centered environment.

Key Responsibilities

Patient & Family Engagement

• Act as facility tour lead for prospective clients, families, and referral sources with professionalism and warmth.
• Work with MetaVida Administrator on internal and external awareness of service options
• Maintain up-to-date community announcements on noticeboards and television monitors

Event Coordination

• Support the planning, setup, and execution of onsite events for patients, referents, and staff.
• Assist with execution for Futures interdepartmental related events, including alumni events, Family Forum events, and outreach related events.
• Represent Futures at offsite community events, assisting with staging and support.
• Oversee Client Holiday Committee planning and budget.
• Maintain on-site inventory of Outreach collateral and distribute at the direction of the Marketing & Events Manager.

Social Media Responsibilities & Content Support

• Create organic, day-of content several times per week that highlights patient activities, staff engagement, alumni involvement, and the overall Futures environment.
• Provide design support for client engagement platforms, presentations, and informational materials.
• Capture offsite photos and videos during Outreach and Community events.
• Organize and deliver captured content to the Marketing & Events Manager for review and posting.
• Ensure all content aligns with brand standards, messaging guidelines, and privacy requirements.

Qualifications

• Bachelor's degree
• 2+ years in Communications & Marketing, Hospitality, or Events role.
• Prior knowledge/experience in behavioral healthcare preferred.
• Flexibility to work occasional evenings or weekends with prior notice.
• Excellent interpersonal, communication, and organizational skills.
• Ability to multitask and adapt in a fast-paced environment.
• Familiarity with social media and design platforms.

Physical Demands

This role requires the ability to perform work in both office and on-site property environments, with frequent travel to assigned locations.

• Ability to occasionally lift, carry, push, or pull materials and equipment weighing up to approximately 25–40 pounds as part of event related activities
• Frequent mobility required, including the ability to navigate stairs, walkways, and outdoor areas;
• Ability to work in a fast-paced environment with extended hours during peak operational periods, which may include evenings, weekends, and events
• Ability to communicate effectively in person, verbally and in writing in a variety of environments,
• Regular use of standard office equipment and technology, including laptops and mobile devices, in both office and on-site settings