Showroom Manager

About the Client KBB Recruitment are representing a well-established and customer-focused business within the commercial sector. This is an exciting opportunity to join a growing company that values strong client relationships, excellent service standards, and a collaborative working environment. The Role To manage and grow the showroom area of the builders merchants by providing excellent customer service, driving sales, and ensuring the showroom is well-maintained and presented to the highest standards. You will lead the showroom team, engage with trade and retail customers, and promote kitchen, bathroom, and interior products. Responsibilities and Duties Oversee day-to-day operations of the showroom Greet customers and provide expert advice on product ranges (e.g., kitchens, bathrooms, tiles, flooring) Work with trade professionals, architects, and retail clients to understand needs and suggest solutions Design and present layouts using CAD or design software (if applicable) Manage customer quotations, orders, and follow-ups Drive sales performance and meet or exceed targets Train, support, and lead showroom staff Maintain showroom appearance and merchandising to reflect current trends and promotions Coordinate with suppliers and the warehouse to ensure product availability Handle customer complaints and resolve issues promptly Maintain accurate records and report on showroom activity and performance The Requirements Proven experience in showroom sales, ideally in builders merchants or related industries (e.g., kitchens, bathrooms, interiors) Strong interpersonal and communication skills Commercial awareness and sales focus Team leadership or supervisory experience Excellent customer service and problem-solving abilities Product knowledge in construction/interiors (tiles, bathrooms, joinery, etc.) Experience using POS and CRM systems Full Driving Licence The Rewards What we Offer Competitive salary Pension scheme and paid holidays Supportive team and positive work environment Career development and training Staff discount on building materials Employee assistance program Perks Membership (Discounts available in a variety of retailers) Branded Uniform Location: East Sussex Salary: Negotiable Employment Type: Full-time, permanent. Working hours: Mon - Fri, 8:00AM - 5:00PM, occasional Saturday's 8:00AM - 12:00PM #J-18808-Ljbffr