Retail Merchandiser - Days

Store Representative

Starting at $16.00/hr, up to $18.00/hr (based on experience). Plus an additional $1/hr for FLEX Travel premium. Availability needed on weekdays and weekends.

Position Available:

Full-Time, Day Shift: 6:00 am - 6:00 pm Availability (Based out of Medina with travel to Stow, Cleveland, Richmond Heights, and Mentor)

Part-Time, Day Shift: 8:00 am - 4:00 pm Availability (Medina location)

Be the reason our stores look their best.

Do you enjoy staying active, working as part of a team, and making a direct impact on the customer experience? As a Store Representative, you'll play a vital role in ensuring products are stocked, displays are set, and stores are customer-ready every day. You'll work hands-on in the store, supporting merchandising, project execution, and store operations while building strong relationships with customers and teammates.

As a Store Representative, you'll be part of a team that values quality, teamwork, and continuous growth. We provide hands-on training, opportunities to build new skills, and a supportive, people-first culture where your work makes a visible impact every day. Whether you're starting your career or looking to grow in retail operations, this is an opportunity to develop, contribute, and succeed. If you're dependable, take pride in quality work, and thrive in a fast-paced environment, we'd love to have you on our team.

Want to know what it's like to work at Serv-U-Success? Check out this video:

What You'll Do:

• Stock shelves, rotate products, and maintain organized, customer-ready displays.
• Execute merchandising projects, resets, remodels, and other in-store assignments.
• Keep backrooms and work areas clean, organized, and safe.
• Greet customers, assist with product questions, and provide outstanding service.
• Work collaboratively with Store Managers, Assistant Store Managers, and fellow team members to complete daily priorities.
• Use technology to track time, report completed work, and support project execution.
• Maintain a safe work environment by following safety procedures and reporting hazards promptly.
• Adapt to changing priorities while consistently delivering high-quality work.

Desired Skills & Qualifications:

• High school diploma, GED, or equivalent experience.
• Retail, grocery, merchandising, or customer service experience is a plus.
• Strong communication and teamwork skills.
• Dependable, self-motivated, and able to work independently with attention to detail.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Flexible availability, including evenings, weekends, holidays, and varied shifts.
• Willingness to travel between locations as scheduled and assigned (if needed), both in the local pod and the wider region

Physical Requirements:

• Ability to stand and walk throughout the shift.
• Frequently bend, kneel, squat, reach, and climb a step ladder.
• Lift and carry products weighing up to 30 pounds independently and up to 50 pounds with assistance.
• Safely move merchandise, carts, and equipment as needed.

Benefits offered for full time employment:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

$16 - $18 an hour

Our Mission is to deliver exceptional results to our customers every day with innovative, best-in class execution, achieved by inspiring and empowering team members who share a passion for being part of something bigger than themselves.

We show our Values in everything we do:

- Passion We energize, engage, and inspire others because we love what we do and how we do it.

- Empowerment We have permission to take risks, be transparent, and do the right thing to serve our customers and team.

- Innovation We are relentlessly curious and determined to find a better way of doing things together.

- Balance We believe that a well-rounded life outside of work is essential for personal well-being and professional success. We make time for things we have to do as well as the things we want to do.

- Teamwork We want individuals to dream, value differences, and celebrate achievements to create something bigger than themselves.

At Serv-U-Success, our values guide both our relationships and our actions. Each value reflects and reinforces our commitment to Equal Employment Opportunity. We believe in equality, affirming the worth and freedom of every individual, and treating all people with respect and dignity. In line with this philosophy, our policy is to ensure that Serv-U-Success complies with all state, federal, and local laws prohibiting discrimination based on race, color, religion, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other factor unrelated to a person's skills and job performance. This commitment applies to all employment practices, including hiring, firing, compensation, promotion, and other terms and conditions of employment.

In alignment with our core values of passion, empowerment, innovation, balance, and teamwork, we are committed to fostering a workplace where every individual is valued for their unique contributions. We strive to make employment decisions based solely on qualifications, experience, and performance, ensuring fairness and promoting a culture of inclusivity. Our dedication to diversity is a reflection of our belief that the strength of our team comes from embracing differences, and that true success is built on respect for all individuals, regardless of race, color, creed, ethnicity, gender, age, sexual orientation, gender identity, or disabilities.