QAPI Specialist

Quality Assessment And Performance Improvement Specialist

Hospice of the East Bay (HEB) is a community-based hospice providing compassionate end-of-life care to patients and families across the East Bay. Our interdisciplinary team supports patients regardless of ability to pay, with bereavement support provided for up to one year following a loss. Join us and be part of a mission-driven organization consistently recognized as a "Best Place to Work."

The Quality Assessment and Performance Improvement (QAPI) Specialist is responsible for identifying areas of program strength and areas of improvement. S/he oversees the collection and aggregation of performance improvement data for all sites within the subsidiary, analyzes data, defines desired outcomes, and develops recommendations that improve patient outcomes.

Job Responsibilities

• Identifies, designs, and leads performance improvement initiatives.
• Collaborates with Clinical Administrator to facilitate team activities relative to QAPI Initiatives and Patient Safety Initiatives.
• Reviews and researches materials for QAPI/Safety activities.
• Utilizing appropriate statistical tools, interprets data and draws relevant conclusions on effectiveness of improvements.
• Prepares QAPI reports and provides facilitation and direction for Performance Improvement Projects (PIPs).
• Responsible for organizational attainment of TJC standards which includes data collection, analysis and communication of findings to appropriate departments and education of staff.
• Collaborates with Corporate in trending quality outcomes.
• Utilizes Ethics Point to track and trend opportunities.
• Performs other duties as assigned.

Qualifications:

• Bachelor's degree in Nursing or an equivalent combination of work experience and education
• Minimum of two (2) years' hospice nursing experience with knowledge of Quality Assessment & Performance Improvement
• Experience assimilating quality data plus proficiency in Excel
• Certifications preferred
• Strong business foundation with proven analytical and problem-solving skills
• Demonstrated experience with statistics, data analysis and outcomes management
• Excellent verbal and written communication skills
• Ability to utilize analytical and statistical tools
• Knowledge of and ability to apply process improvement theory and process mapping
• Computer knowledgeable and competent with statistical applications and graphics
• State and Federal regulation knowledge
• Working knowledge of Joint Commission Hospice Standards and the National Patient Safety Goals
• Able to work with minimal supervision and exercise a high degree of discretion and independent judgment
• Able to prioritize multiple job responsibilities and exercise critical thinking skills

Benefits:

• 403b Retirement Account and generous company match.
• Medical, Vision, and dental; some plans qualify for a Health Saving Account (HSA)
• Up to 27 days of PTO/Holiday
• Group & Voluntary Life / Accidental Death & Dismemberment Insurance
• Tuition Reimbursement
• Pet Insurance
• Employee Discounts
• Employee Assistance Program
• Work with passionate team members that have the same commitment to our organization as you.