Senior Technical Support Analyst: AI-Driven Escalations
Voxtell
Voxtell, LLC is seeking an Analyst II for an AI-first support desk. You will own complex escalations involving carrier issues, advanced call flows, and integrations, ensuring clean reproductions reach engineering. You will mentor analysts, review AI-generated responses for accuracy and tone, and design automation that reduces resolution time while helping product teams address recurring pain points. Remote-friendly role for US and Brazil, with emphasis on delivering reliable, human+AI #J-18808-Ljbffr Voxtell
Vacancy posted 2 days ago
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