Customer Service Specialist (Credit Card Lending) In-Office

Job description:


Job title: Customer Service Specialist (Credit Card Lending)


Duration: Full Time/ Permanent


Location: Carrollton, TX 75007

Job Summary:


Role is 100% in-office from day one.


Schedule:


4 weekdays + 1 weekend day


Shift:


9 hours between 7:00 AM - 10:15 AM CST start (1 hour lunch included)

Position Overview:


The Credit Card lending team is responsible for assessing a loan applicant's ability to repay the loan and recommending that it be approved or denied. The role includes analyzing, negotiating, pricing and documenting lines of credit as per the lender judgment ,it also includes the review of other transactions that have an element of credit risk , Evaluating the borrower's application and using prior experience dealing with similar applicants to regulate credit approval & Process credit line increase request using credit bureaus, spend/payment history on savings/checking/ investment accounts, and deposits to accommodate customer spend as well as capture spend from competitor credit cards

Essential Job Functions


Skills:


Due diligence - Attention for Details and being a quick learner


Problem solving skills


Ability & knowledge to evaluate risk management


Knowledge of industry, Background in Finance. College graduates


Excellent Communication skills.

Requirements:


**Must be able to work onsite at our Carrollton, TX office**


Candidates should have minimum 2 years of experience in credit cards operations with experience & understanding of judgmental lending


Detail oriented, while still providing reliable and consistent results Dependable problem-solving skills


General understanding of financial markets & exposure to credit card operations will be an advantage


Strong communication and interpersonal skills


Good organizational skills and ability to work with minimal supervision in a high production and fast-paced environment


Ability to work well in an integrated team alongside a range of personality types.