Permit Technician

Annual Salary: $67,275.00 - $46,897.50 / Hourly: $34.50 - $24.05 Job Description This role will issue permits to qualified applicants. Examples of Duties Processes minor permits such as ROW, Encroachment Agreements, roof, paint, etc. Greets customers and directs traffic to the appropriate processors. Answers and returns calls and emails from the Development and Construction Services mainline as well as the front desk phone. Handles all status updates and general inquiries. Questions applicants to obtain information such as name, address, and age, and records data on prescribed forms. Evaluates information obtained to determine applicant qualification for licensure. Contacts customers if there are any problems during the permitting and licensing process. Responds to contractors’ inquiries about permissions granted by Department of Labor, Licensing, and Regulation licensure. Responds to inquiries regarding permit requirements and processes. Maintains files and logs of permits issued and provides statistical information on permits. Creates reports to identify delinquent accounts. Creates and updates department applications and forms. Creates Caps reports as needed and fulfills requests for information from GovQA and FOIA. Performs other duties as assigned. Basic Qualifications Associate’s degree (AA/AS) and six months of related experience and/or training; or equivalent combination of education and experience. Working knowledge of Microsoft Windows, Outlook, Word, and Excel (including the ability to create spreadsheets using formulas). Ability to type a minimum of 35 words per minute by touch. Preferred Qualifications ICC Permit Technician Certification Other Necessary Requirements May require evenings, weekends, and holidays as scheduled. In the event of major storms or other emergency situations, this position may be subject to 24-hour shifts or any other emergency schedule that is necessary to meet the City’s needs. Equal Employment Opportunity The City of Charleston is firmly committed to Equal Employment Opportunity (EEOC) as a fundamental policy to be implemented and observed in our daily operation. Our full EEOC statement can be found on our website: #J-18808-Ljbffr FHLB Des Moines