Clinical Technician Manager

Job Description

Job Description

Description:

Position: Clinical Technician Manager

Type: Salaried, Full-Time, Exempt

Compensation: $75,000 - $80,000 per year

Standard Shift: PM (2:30pm - 11:00pm)

Benefits:

• Health Insurance (Medical, Vision, Dental)
• PTO (Vacation, Sick)
• Equity Shares (ESOP)

Trial Position:

Akua is evaluating a new Clinical Technician Manager role before deciding whether to implement it company-wide. This posting is for current employees interested in a temporary trial assignment. Accepting the assignment does not guarantee that the position will become permanent, that it will be rolled out to other facilities, or that you will remain in the role after the trial. At or before the end of the trial, the Company will decide whether to offer the role permanently, extend the trial, or end the assignment. If the assignment ends, you return to your prior position, rate of pay, seniority, and accrued benefits.

Key Responsibilities:

• Staff Management: Direct the work of PM and NOC Clinical Technicians, including duty assignment, coverage, prioritization, and real-time operational decisions.
• On-Call Leadership: Participate in the on-call rotation with other salaried leaders.
• Hands-On Coverage: Step into Clinical Technician duties to protect client safety and program continuity (rounds, medication observation support, detox support, intake/discharge, groups, milieu, transportation).
• Performance Management: Conduct documented bi-weekly CMA (Coaching, Motivation, and Accountability) 1:1s and provide recommendations on evaluations, discipline, and employment status.
• Break Compliance: Review timesheets and ensure meal and rest breaks comply with California law and company policy.
• Operations: Manage program supplies and inventory; perform chart audits; support employee-file and training compliance for direct reports.
• Escalation: Communicate incidents, high-acuity concerns, and staffing risks to the Program Director (and VP or Clinical Director as appropriate).

Qualifications:

• Internal Only: Current Akua Behavioral Health employee.
• License/Credentials: RADT, SUDRC, or RAC (required)
• Education: High School Diploma / GED or Bachelor’s Degree (preferred)
• Experience: 3+ years of behavioral healthcare and lead technician experience (preferred)
• Additional:
  • Valid CA Driver's License (required)
  • Current Health Screen / Physical (required)
  • TB Test Clearance (required)

Important Qualities:

• Compassion for clients and employees in all interactions
• Strong professional ethics, boundaries, and integrity
• Positive attitude and emotional composure
• Values of ownership, accountability, and reliability

Company Description:

Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master’s and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.

Requirements: