Security Officer - Part-Time

Location: Glenwood Springs, CO 81601
Employment Type: Part-Time
Pay: Up to $18.50 per hour
Schedule : Friday: 9:15 AM - 5:15 PM | Saturday: 10:15 AM - 5:15 PM | Sunday: 1:15 PM - 5:15 PM

Position Overview

Citadel Security USA is seeking a professional and approachable Unarmed Security Officer to support daily operations at a public library in Glenwood Springs. This position focuses on maintaining a welcoming atmosphere while helping promote the safety and security of library visitors, staff members, and facility property.
The ideal candidate is customer-service oriented, attentive to their surroundings, and comfortable interacting with people from a wide range of backgrounds. This role serves as a visible security presence and plays an important part in supporting a positive environment for all library guests.

Key Responsibilities

Public Interaction & Customer Service

• Welcome visitors and provide a professional first point of contact
• Assist patrons with general questions and direct them to appropriate staff when needed
• Maintain courteous and respectful interactions with library guests, employees, and vendors
• Support a positive environment through professional communication and conduct

Safety & Security Monitoring

• Maintain a visible presence throughout the facility to help discourage disruptive behavior
• Observe activity within public areas and identify potential safety concerns
• Monitor entrances, exits, and common-use spaces during operating hours
• Report suspicious activity, policy violations, or security concerns to library management and supervisors

Facility Oversight

• Conduct routine walkthroughs of designated library areas
• Identify hazards, maintenance issues, or conditions that may impact visitor safety
• Assist with managing access to restricted areas when necessary
• Help ensure library rules and facility guidelines are followed appropriately

Documentation & Reporting

• Complete activity logs and incident reports accurately and promptly
• Document unusual occurrences, safety concerns, or interactions requiring follow-up
• Communicate relevant information to supervisors and designated site contacts

Minimum Qualifications

• High school diploma or equivalent preferred
• Strong interpersonal and customer service skills
• Ability to remain calm and professional in public-facing environments
• Reliable attendance and punctuality
• Ability to work independently while maintaining awareness of surroundings
• Strong verbal and written communication abilities

Preferred Qualifications

• Previous experience in security, customer service, hospitality, or public-facing roles
• Experience working in libraries, educational facilities, government buildings, or community spaces
• Familiarity with incident reporting and documentation procedures
• Ability to de-escalate situations through effective communication and professionalism

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.