Chief of Staff, North America

As Chief of Staff, North America, you will serve as a trusted partner responsible for driving organizational alignment, leadership team effectiveness, and execution against critical business priorities.

This role sits at the center of the North America Leadership Team, ensuring key initiatives stay on track, commitments are delivered, and business priorities are translated into measurable outcomes. You will help create structure, accountability, and consistency across the organization while enabling the President and leadership team to focus on strategic decision-making and business growth.

Success in this role requires strong business acumen, executive presence, analytical capability, and the ability to influence without direct authority.

This is a remote position based in North America with approximately 25% travel. During onboarding, travel may be more frequent to support relationship building, business immersion, and site visits across the region.

What You'll Do

Leadership Team Effectiveness & Governance

• Serve as the central coordinator for the North America Leadership Team's operating rhythm, priorities, and key deliverables.
• Ensure leadership team members are prepared for business reviews, strategy discussions, and executive meetings.
• Drive accountability around commitments, deadlines, action items, and follow-through across the organization.
• Identify gaps, risks, and dependencies that could impact execution and proactively drive resolution.
• Partner closely with the President to improve leadership alignment, communication, and organizational effectiveness.
• Maintain visibility to critical business priorities and ensure momentum is sustained across functions.

Performance Management & Business Insights

• Coordinate KPI management processes and support monthly business reviews.
• Consolidate business results, performance metrics, and operational updates into executive-level reporting.
• Analyze trends, identify opportunities and risks, and provide actionable insights to support decision-making.
• Support goal-setting processes and help monitor progress against strategic priorities.
• Ensure consistency in performance reporting and business review materials across the region.
• Assist in preparing business updates and presentations for executive leadership meetings and strategic reviews.

Executive Support & Strategic Execution

• Develop executive presentations, leadership communications, and business narratives.
• Support strategic projects and track execution against key milestones and objectives.
• Facilitate leadership meetings, document decisions, and monitor progress against commitments.
• Partner with leaders across Finance, HR, Operations, Commercial, and Supply Chain to ensure alignment and execution.
• Help drive initiatives that improve organizational effectiveness, collaboration, and business performance.
• Support the execution of key regional priorities and transformational initiatives.

What You Bring

• Bachelor's degree required; MBA preferred.
• 3-7 years of experience in strategy, business operations, analytics, consulting, project management, finance, or a related discipline.
• Experience supporting senior leaders, executive teams, or cross-functional business initiatives.
• Strong analytical skills with the ability to translate data and KPIs into business insights.
• Exceptional organizational and project management capabilities.
• Ability to influence stakeholders and drive accountability without direct authority.
• Advanced PowerPoint and executive presentation development skills.
• Strong communication and executive presence.
• Comfortable operating in a fast-paced environment with shifting priorities.
• Experience within manufacturing, industrial, or multinational organizations is a plus.

Who We Are

RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions which are critical for high-temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities and more than 70 sales offices.

RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.

With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.

Come get fired up with our North American team!

Ready to Make an Impact?

If you are a highly organized and analytical business professional who thrives at the intersection of executive leadership, business performance, and strategy execution, we'd love to hear from you. Join us and help shape the future direction of a dynamic, high-performing business across North America while partnering closely with the President and Leadership Team to drive alignment, accountability, and results.