Assistant Manager

The Assistant House Manager is responsible for assuring the delivery of effective habilitation services to assigned clients. This responsibility is fulfilled by planning, organizing, coordination and monitoring the activities of staff at the assigned programs. The Assistant House Manager is responsible for the development implementation and monitoring of Individual Support Plans for assigned clients and will assist in the hiring of staff and is responsible for their orientation, on‑going in‑service training, scheduling and continuing supervision. Regular communications with the clients’ case manager and family members, the regular review and updating of client and agency records and the participation in overall agency planning and development activities are also important duties. The Assistant House Manager is a professional level human services worker who fulfills a lead role in providing skill training services to clients in facilitating the development and documentation of each client’s Individual Support Plan and in training and/or supervising other persons who provide direct care and training to clients.

RESPONSIBILITIES AND DUTIES

CLIENT RELATED

1. Conduct an initial assessment for newly admitted clients within 60 days of enrollment. Conduct annual re‑evaluations of each assigned client, using prescribed assessment tools and approved reporting formats.
2. Coordinate and facilitate the development of a comprehensive Individual Support Plan for each assigned client.
3. Design and assure the implementation of developmental training programs for each assigned client.
4. Monitor and document the progress of each assigned client by completing approved forms and records.
5. Review each client’s progress monthly and make recommendations to the client, ISP team and Program Administrator regarding needed program modification.
6. Maintain and update client and agency records, including BEHCA, as assigned and maintain confidentiality of these records.
7. Encourage the development and maintenance of normal socialization skills by identifying and supporting opportunities for each assigned client to participate in appropriate community, family and peer group activities.
8. Maintain records of client’s funds, property and benefits documents as needed and facilitate the client’s use of funds or property in a manner that will serve to normalize and enhance each individual’s quality of life.

STAFF RELATED

1. Assure the overall welfare and development of each assigned client by advocating for services, benefits, employment and housing that will serve to normalize and enhance each individual’s quality of life.
2. Develop and implement an on‑going supervision and regular evaluation plan for all assigned staff.
3. Assure that assigned facilities meet established health and safety standards by completing regular on‑site inspections, documenting improvements required and promptly reporting implementing steps to complete any required improvements.
4. Assure that the written policies and procedures of the agency are consistently followed at each assigned facility by regularly supervising and monitoring subordinate staff, providing direction and training to staff regarding these policies and by promptly reporting violations of these policies to the Program Administrator
5. Promote professionalism among agency staff by setting a positive example in both written and verbal communication and by maintaining professional ethics during all interactions with clients, their families and the general public.
6. Maintain adequate and effective staff schedules that are well matched to actual client needs.
7. Actively participate in the screening and interviewing of applicants for employment and make hiring recommendations to the Program Administrator and the Executive Director.
8. Supervise and direct the activities of volunteers and practicum students as assigned.
9. Implementing an initial orientation and continuing in‑service education plan for all assigned staff.

GENERAL MANAGEMENT

1. Prepare and submit regular reports and data summaries as assigned.
2. Attend and actively participate in assigned meetings, personal skill development activities, in services, management training sessionsand other agency functions.
3. Actively participate in the development and review of new revised policies and procedures.
4. Perform other job related duties as assigned.

FINANCIAL

1. Actively participate in overall agency budget preparation and proposal writing activities as assigned.
2. Maintain records of all agency funds and property as directed by Agency Financial Policies.
3. Manage staff schedules (both regular and overtime) in accordance with the authorized budget for the site.
4. Plan purchases of site related services and supplies and submit appropriate check requests in accordance with the authorized budget for the site.

QUALIFICATIONS

1. Possess extensive knowledge of modem habilitation methods and practices. Demonstrate specific knowledge of the principle of normalization, the use of least restrictive environment, behavior modification, individual habilitation planning, data‑bases skill training and developmental model. Knowledge of BEHCA is desirable.
2. Ability to communicate effectively in oral and written form with clients, their parents, guardians or advocates, other service providers, staff and general public.
3. Ability to exercise patience, understanding and to demonstrate a mature and stable approach to problem solving and conflict remediation.
4. Possess the ability to manage and supervise a number of subordinate staff. Demonstrate specific skills in regards to time management, delegation, planning, cost control, quality assurance and overall service delivery evaluation.
5. Based on past history and performance, must be expected to act in a way that enhances the health, safety and welfare of those involved in the program.
6. Must be at least 21 years of age.
7. Must have a high school diploma or equivalent.
8. Two years of more of college level education in special education, social work or other related field is desirable.
9. Must have at least one year of experience working with intellectual and developmentally disabled population in a direct teaching/instructor role.
10. Must be able to work some nights and weekends.
11. Must obtain OIS, First Aid and CPR certification, Mandatory Abuse Reporting and all state required trainings per OARs.
12. Must have a valid driver’s license, dependable transportation and insurance.