Senior UX Product Designer

Job Description

Job Description

Title : Senior Product UX Designer Location: Charlotte, NC Type: Contract, 6 Months (potential to extend of convert) Compensation Range: $50-70/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . My client is building digital experiences that empower customers across web and mobile. We're looking for a Senior UX Product Designer to shape intuitive, impactful experiences that improve customer outcomes and drive business growth across our credit card products and customer journeys. In this role, you'll lead complex design initiatives from discovery through delivery, translating customer insights and business needs into thoughtful, effective product experiences. You'll also contribute to shared capabilities that strengthen how teams design and deliver products, including design systems, content experiences, and collaborative design processes. UX Design partners closely with Product, Engineering, and Research to bring ideas to life and deliver meaningful customer value. We value designers who combine strong design craft with strategic thinking, communicate their ideas clearly, and bring teams together to solve complex problems. Responsibilities:

• Lead end-to-end product design initiatives, from discovery and problem framing through concept development, validation, and delivery.
• Translate customer insights, research, competitive analysis, and product data into intuitive, effective experiences.
• Design cohesive customer journeys that connect experiences across products, channels, and the customer lifecycle.
• Collaborate closely with Product, Engineering, Research, and other partners to align priorities and deliver solutions.
• Contribute to shared design capabilities, including design systems, content design, and processes that improve collaboration and consistency across teams.
• Facilitate workshops, communicate design rationale, and advocate for customer-centered design and Design Thinking.
• Manage multiple initiatives, balancing complexity, priorities, and evolving business needs.
• Navigate ambiguity, build alignment, and help teams move forward through complex problems.