Assistant Grand Vendeur - Miami Design District, Women's
Christian Dior Couture
Assistant Grand Vendeur - Miami Design District, Women's
The Assistant, Grand Vendeur is responsible for assisting the Grand Vendeur with the day-to-day job functions to successfully support his/her clients and sales. The Assistant must maintain the highest level of customer service in all communications in line with Christian Dior expectations.
Job Responsibilities
Tasks and Responsibilities
- Assist Grand Vendeur with all appointments and client communications
- Process transactions on behalf of the Grand Vendeur
- Provide aftersales service to Grand Vendeur clients
- Assist Grand Vendeur by facilitating communication with clients, management, and boutique network
- Manage all incoming requests to the Grand Vendeur
- Execute miscellaneous housekeeping & administration tasks when needed
- Prioritize / project manage deliveries and shipments for Grand Vendeur clients
- Assist with gifts and letters for clients-birthdays, anniversaries, etc
- Record client details and maintain client profiles within Dior Star CRM platform
- Manage sales through platform on behalf of Grand Vendeur
- Strong client knowledge with a sense of urgency on client service and problem solving
Profile
Skills and Competencies
- Sense of urgency and strong communication skills
- Excellent attention to detail and ownership of client information
- Strong follow up and follow through skills
- Agile and adaptable
- Excellent Organizational Skills
- Ability to learn quickly when facing new problems
- Ability to think outside the box when solving client problems
- Ability to multitask and work efficiently
Requirements
- 1-2 years of retail experience preferably in a luxury market
- Strong brand and product knowledge
- Strong interpersonal and relationship building
- Strong communication skills
- Remain calm and organized while operating at a fast pace
Vacancy posted 1 day ago
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