Nurse Help Line RN

Nurse Help Line RN

Nurse Help Line RN 0.9 FTE. Department hours are 7:00 am - 9:30 pm, Monday-Friday. Weekend rotation is required, 7:00 am to 5:30 pm. Holiday coverage required on a rotating basis, 8:00 am to 4:30 pm. This is a remote opportunity; however, the selected candidate must reside in Minnesota or Wisconsin and have the ability to work onsite in St. Paul, MN as needed.

The Nurse Help Line RN administers family-centered nursing care to patients, advise patients on health maintenance and disease prevention, and/or provide skilled assistance in navigation of the health care system as appropriate to the developmental, cultural, emotional, and medical, surgical, or rehabilitative needs of the patient and their families. This position will provide a centralized Gillette communication center to patients, providers and staff who are on-call, other care sites and community resources.

Specific duties are determined by the work setting and/or the patient population served; however, in all positions at Gillette, serving patients with challenging and complex conditions requires a concentration of specialized staff able to work in highly coordinated teams. We organize care around each patient's condition which requires staff at multiple levels and across many departments to exhibit exceptional teamwork qualities including communicating efficiently and effectively and adopting the behaviors required for high functioning integrated teams.

The hourly wage for this opportunity is $39.86 to $68.13. In addition, this position is eligible for shift differential pay, which includes $1.75/hour for weekends, $2.75/hour for evenings, and $4.00/hour for nights. Pay is dependent on several factors including number of hours worked within the field, education, and certification/licensure. Hourly pay just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for.5 FTE and above.

Core Responsibilities and Duties

• Patient Care Delivers patient care over the telephone which optimizes the patient's health status and outcomes through the use of the nursing process.
• Family Centered Care - Provides nursing care and health education reflecting specific patient, family, cultural and community needs.
• Autonomous Practice Exercises independent judgment that influences care and demonstrates understanding of potential clinical implications.
• Procedures and Policies Identifies, interprets, and implements organizational policies and procedures according to regulations, professional and community standards.
• Active Engagement Actively represents the department in committees, task forces, unit activities or other work groups and disseminates information and decisions to colleagues and peers using the Engaged Professional Practice Model.
• Professional Development and Quality Improvement.

Qualifications

Required

• Current Registered Nurse (RN) license through the MN Board of Nursing.
• Documentation of completion of a professional nursing program (RN program).
• Minimum of 3 years of experience.

Preferred

• Bachelor's degree in nursing or other healthcare related field.
• Current certification in CPR-BLS for Health Care Providers by the American Heart Association.
• Nursing Specialty Certification relevant to the position.

Knowledge, Skills, and Abilities

• Must be interested in working with people with short term or long-term disabilities that begin in childhood.
• Demonstrated consistent quality customer service skills.
• Demonstrated strength in communication skills, including listening, verbal, and written are essential to provide care by phone.
• Demonstrated critical thinking skills.
• Basic keyboarding and computer skills
• Able to multitask and prioritize.
• Able to complete accurate, thorough, specialty-based assessments.
• Physically able to work hours required and meet physical demands of the position.

At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential.

Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.