Store Support Lead ITIL & Incident Management
Verizon Authorized Retailer, TCC
Verizon Authorized Retailer, TCC is seeking a Store Support Shift Lead in Fishers, Indiana. This role is pivotal in managing Level 1 support services, ensuring high customer satisfaction while also meeting key service delivery metrics. The ideal candidate will have extensive experience in service support and a strong understanding of ITIL best practices. Responsibilities include guiding the store support team, overseeing incident resolution, and fostering a customer-centric culture within the team. #J-18808-Ljbffr
- ...General Position Purpose The Store Support Shift Lead will be responsible for the delivery of quality... ...for Store personnel by ensuring incidents are managed within SLAs and with a high customer... ...Promote processes that support the ITIL methodology. Measure and report on service...SuggestedLocal areaShift workWeekend workAfternoon shift
Verizon Authorized Retailer, TCC
Fishers, IN1 day ago - ...participant and staff accident/injury/incident report investigation forms... ..., job coaching, behavior management in accordance with the... ...Supervisory Responsibilities Leads assigned staff, including performance... ...services and individualized supports that lead to growth and...SuggestedImmediate startShift work
Sevita
Crows Nest, IN2 days ago - ...travel service company is seeking a motivated Customer Service Coordinator to provide exceptional travel support and enhance client experiences. The role involves managing customer inquiries, coordinating travel details, and ensuring clear communication throughout the...SuggestedFull timePart timeRemote work
Enchanted Horizons Travel
Carmel, IN2 days ago - Overview Customer Support Coordinator - Service Operations INDEX Corporation is looking for a highly organized, proactive Customer Support... ...upcoming field service visits with customers Maintain and manage machine service records to ensure accuracy and accessibility Monitor...Suggested
- A leading service operations company in Noblesville seeks a proactive Customer Support Coordinator to enhance communication between customers and internal teams. This role involves managing service requests, coordinating schedules, and ensuring customer satisfaction through...Suggested
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