Operations Data Analyst

Job Description

IMPORTANT NOTICE: Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.


The Department of Parks & Recreation (DPR), Athletic and Facility Services Division (AFS) is seeking an experienced Operations Data Analyst to be responsible for tracking, reconciling, and reporting on county-wide facility usage. This Analyst will also develop dashboards, data reports, and cost recovery summaries collected from various facilities and programs to support informed decisions, improve operational efficiency, and enhance financial transparency and accountability.

Responsibilities

Responsibilities include:

• Providing centralized administrative, financial, and analytical support for AFS Division, including managing high-volume programs and facilities' data across diverse systems;
• Ensuring compliance, and audit readiness of registration, fee reduction, usage, and financial data, while resolving discrepancies across systems;
• Creating and maintaining spreadsheets, reports, and dashboards to track, reconcile, and analyze financial and operational activity;
• Conducting research and analysis on program participation, facility utilization, customer service trends, and providing statistical reports to help inform operational and strategic decisions;
• Maintaining and improving administrative procedures, workflows, data standards, internal service tracking to support policy compliance with the AFS Division;
• Providing internal and external customer service support, coordinating with DPR divisions, and supporting ongoing training and use of complex operational systems; and
• Performing other job-related duties as assigned.

Qualifications

• Bachelor's degree in public administration, business administration, data analytics, or related field; and
• Some experience in operations management, including financial, data, and budgetary support.

Substitution: Additional qualifying experience can be substituted for the education requirement. A Master's degree or higher may substitute for some of the experience requirement.

Desirable: Preference may be given to applicants with experience in one or more of the following:

• Proficiency with registration systems (e.g. RecTrac), Excel, or Power BI; and
• High volume data analysis and management, financial tracking, and/or audit compliance.

Special Requirements:

A complete application will include an attached resume which highlights how your background and experience align with the qualifications for this position.

A pre-hire background check will be made on all candidates who are selected for employment, which may include the following: criminal record, driving record, education, professional licensure, and credit history. You may be required to sign a release authorizing the County to obtain your background information.


Additional Information

Work hours: Monday through Friday, between 8:00am - 5:00pm, with teleworking opportunities. Occasional evenings or weekends may be required. Schedule is subject to change with or without notice.

The official job title is Management Specialist.

For more information on Arlington County's generous benefits and retirement plan, click here.

Arlington County is committed to advancing diversity, equity, access, and inclusion across all our services, activities, and programs. Click here to learn more about our commitment.


Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications may not be considered.

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