Direct Care Staff

Job Description

Job Description

The Pride Lands Center of Hope Residential Treatment Center is seeking reliable and compassionate Full/ Part-Time Direct Care Staff to support male youth in a structured, therapeutic residential setting.  We provide 24-Hour Awake Supervision for our residents. Shifts are flexible but some mornings but primarily afternoon, evening, overnight and weekend hours. This key role plays a critical part in maintaining safety, consistency, and positive engagement throughout daily routines and activities.

Key Responsibilities

• Provide direct care supervision to residents during all shifts.
• Support daily routines including school transitions, meals, hygiene, and bedtime preparation
• Maintain a safe, structured, and therapeutic environment at all times
• Monitor resident behavior and intervene using approved de-escalation techniques when necessary
• Assist with activities, group programming, morning, evening and weekend schedules
• Accurately complete shift documentation, logs, and incident reports
• Communicate effectively with supervisors and incoming overnight staff
• Follow all Royal Oaks RTC policies, procedures, and licensing requirements
• Maintain professionalism, confidentiality, and appropriate boundaries

Qualifications

• High school diploma or GED required
• Experience working with youth, behavioral health, residential treatment, or childcare preferred
• Ability to manage behaviors calmly and consistently
• Strong communication and documentation skills
• Ability to work independently while following structured guidelines
• Must pass background checks, drug screening, and required clearances
• CPR and First Aid certification or willingness to obtain