Account Manager - State Farm Agent Team Member

Responsive recruiter


Benefits:

• 401(k) matching
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Account Manager - Service-Focused with Sales Opportunity

Office Locations: Allentown (18103), Schnecksville (18078), Bethlehem (18017)
Primary Work Location: Schnecksville
Job Type: Full-Time (In-Office)

Compensation: Base Salary + Commission + Performance Bonuses

Deliver Exceptional Service. Build Trusted Relationships. Grow with Purpose.

The Christine Moscaritolo State Farm Agency is seeking a service-driven Account Manager who excels at building relationships and delivering an outstanding customer experience, while also having the ability to naturally pivot into in-book sales conversations when appropriate.

This role is ideal for someone who takes pride in being a reliable point of contact for clients, enjoys solving problems, and understands that great service creates organic sales opportunities. Whether you are already licensed or willing to become licensed with our support, this position offers long-term stability, professional development, and room to grow within a supportive agency environment.

What You'll Do

• Serve as a primary point of contact for existing clients, providing exceptional service and support
• Assist customers with policy changes, renewals, billing questions, and coverage inquiries
• Conduct proactive policy reviews to ensure clients are properly protected
• Identify in-book sales opportunities and recommend additional coverage when it adds value
• Explain auto, home, life, and health insurance products in a clear, consultative manner
• Follow up on service requests, referrals, and client needs in a timely and professional way
• Maintain accurate client records and ensure compliance with licensing and regulatory requirements

What We're Looking For

• Strong customer service and relationship-building skills
• Ability to pivot from service to sales in a needs-based, consultative way
• Organized, detail-oriented, and comfortable managing multiple client accounts
• Professional verbal and written communication skills
• Prior insurance or customer-facing experience preferred
• Property & Casualty and/or Life & Health license required, or willingness to obtain (support provided)
• Comfort with phone, in-person, and virtual client interactions

What We Offer

• Competitive base salary plus commission and performance bonuses
• Licensing support and structured onboarding
• Ongoing training, coaching, and professional development
• Collaborative, supportive team culture
• Clear opportunities for growth and internal advancement
• A meaningful career helping individuals and families protect what matters most

Ready to Grow with a Service-Driven Agency?

If you're passionate about helping people, value long-term client relationships, and want a career where service excellence and sales growth go hand in hand, we'd love to hear from you.

Apply today to join the Christine Moscaritolo State Farm Agency and take the next step in your insurance career.

Christine Moscaritolo State Farm is an Equal Opportunity Employer and encourages applications from individuals of all backgrounds and experiences.

Compensation: $45,000.00 - $65,000.00 per year


Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Allentown, PA.
• I have been a State Farm agent since 2009.
• I am a second generation State Farm agent.
• I am a proud graduate of University of Florida.
• We currently have 4 team members at our agency.
• We have 40+ years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.