Product Manager, AI Agents

Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone. At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs. Our platform handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Since launching in 2023, we have managed over 150M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. We are scaling rapidly and expanding adoption across the entire healthcare industry. What You’ll Do Lead Development of High‑Performance AI Agents. As a Product Manager for AI Agents, you’ll partner with engineering, design and customers to build production‑grade AI systems that manage high‑volume, high‑complexity interactions. You will scope out new products and surface area end to end, leading the charge on new product workstreams 0→1. You’ll work directly with the CEO on a small yet quickly growing product team. Your work will directly improve healthcare access and the lives of both patients and providers. Work Directly With Customers Understand workflows, requirements, and bottlenecks Design and present demos that showcase our capabilities Collaborate with technical stakeholders to solve integration challenges Tailor and refine agents so they align with real business processes Serve as a strategic advisor, helping customers shape long‑term AI strategies Build strong, trusted relationships across customer organizations Influence the Product Roadmap You’ll work with cross‑functional partners to define requirements, prioritize features, and translate customer needs into actionable engineering work. You’ll help ensure we’re building the right capabilities at the right time to support our next phase of product growth: moving beyond just answering the phone. We are launching proactive, agentic campaigns to close care gaps and expanding into chatbots and two‑way texting. We also deploy referral orchestration and document processing platforms to remove hidden friction. What You Bring 3+ years developing and shipping technical products Previous experience as a Product Manager or equivalent role Ability to craft compelling narratives for customers, including executives Strong communication skills with both technical and non‑technical audiences Familiarity with modern AI technologies and how they apply to real‑world problems Bachelor’s degree in a technical field (or equivalent practical experience) Bonus Skills Experience building or deploying AI agents or LLM‑powered systems Ability to write or read code: especially Python and TypeScript Ability to prototype and build demos and prototypes using AI coding tools MBA or comparable business experience Background in customer‑facing or consulting‑style roles influencing product decisions Benefits & Perks Competitive Compensation – Including salary and employee stock options so you share in our success. Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. Office Setup Stipend – We’ll outfit your in‑office workspace so it’s productive. Top‑Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. Unlimited PTO – We trust you to take the time you need to recharge and come back ready. Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. 401(k) – Build your retirement savings. How We Work & What We Value Our team moves fast, stays focused, and is fueled by a desire to serve our customers and patients. We bring a Day One Drive, relentlessly striving to improve, keep a 5‑Star Focus, always Answer the Call, and show up with One Pulse, because we are one team, with one rhythm and one result. Compensation Compensation Range: $175K – $245K #J-18808-Ljbffr