Ground and EMS Clinical Operations Manager

Job Description: The Ground and EMS State Clinical Operations Manager is responsible for oversight of all operational functions at the base or bases within their State of responsibility. Coordinates with the various Intermountain Medical Transport Leader groups to ensure outreach, clinical staffing, compliance and safety are managed and maintained for that operation. Functions as the face of Intermountain Medical Transport for the communities where the bases are located. Interfaces with local community leaders to include city, county, hospital and EMS stakeholders. Essential Functions Leads large team of clinicians servicing large geographic area to drive the culture within the operation with a focus on Intermountain Health’s Vison and Values Acts as the point of contact for the safety team for safety promotion, investigations and auditing. Manages relationships with local and state EMS and fire leaders, local hospitals and local community leaders. Manages Field Based Operations (FBO’s) if one exists within the operation. Works with the logistics team to manage clinical and operational supplies and equipment as well as the entire ambulance fleet within the operation. Owns full financial stewardship of the operation with a focus on expense control. To include lease management, contract management, and invoice oversight. Works with the outreach and events team to provide local community enhancement events and education. Works with the clinical team and compliance team to ensure accountability of staff and clinical records. Oversees the schedule for all caregivers in the operation. Attends local BEMS and State regulatory meetings to act as a liaison to compliance and clinical ops teams. Seeks out and engages new business and growth opportunities, inclusive of but not limited to community paramedicine and mobile integrated health programs. Skills Organizational effectiveness Attention to detail Leadership Team and individual development Excellent communication skills Relationship building Operational judgment and discernment Financial and budgetary accountability Community focus Continuous Improvement Strategic Thinking Minimum Qualifications Demonstrated operational management experience Demonstrated experience successfully leading and developing teams or programs Relative knowledge of leadership and operations in a ground transport organization Preferred Qualifications Demonstrated leadership experience in care transport or EMS industry Community outreach or leadership experience Demonstrated experience with safety and compliance related programs Current valid EMT or higher ambulance attendant license in state of practice. Basic Life Support Certification (BLS) for healthcare providers. Bachelor’s degree in a related field. Education must be obtained from an accredited institution. Degree will be verified. Physical Requirements Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Elko Air Base Work City: Elko Work State: Nevada Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $38.55 - $59.49 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View phone number on click.appcast.io or email View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!