Restaurant Manager

About the Job

We are seeking a passionate, ethical, and proactive professional to join our Pampas Family.

Pampas Steakhouse is Norsan's award-winning fine-dining Argentinian steakhouse in Johns Creek, GA. Pampas features traditional Argentine cuisine and utilizes the traditional method of grilling "a la parrilla" over oak wood and a bank of hot coals.

Pampas Steakhouse is looking for an experienced Manager to join us.

Manager Responsibilities:

• Generate a bond with customers by bringing service with an outstanding personal touch.
• Seek the perfect timing to engage with customers.
• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Revise and/or Supervise the arrival and condition of the merchandise.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils, and cleaning products.
• Control operational costs and identify measures to cut waste.
• Create detailed reports on weekly, monthly, and annual revenues and expenses.
• Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
• Implement policies and protocols that will maintain future restaurant operations.
• Ensures that the Corporate Mission and Values are followed at all times.

Manager skills:

• Bachelor's Degree.
• 3+ years of Restaurant experience.
• 2+ years of Restaurant Management (fine dining concepts).
• Demonstrated effectiveness in written and verbal communication.
• Excellent negotiation skills.
• Strong decision-making abilities.
• Strategy and innovation skills.
• Ability to coach and mentor employees on a one-on-one basis as well as in a group.

We offer:

• Annual Salary paid on a biweekly basis.
• Quarterly bonuses may vary according to performance and meeting goals based on sales and operating profit.
• Possibility to buy medical insurance coverage at competitive prices.
• Paid Time Off (PTO).
• Corporate training for different competencies.
• Caring team assistance focus on our coworkers' well-being (physical, emotional, and spiritual).
• Excellent work environment.
• Receive 50% off regular menu prices on your day off on all of our restaurant concepts (Frontera, Luciano's, H&W, and Frankie's).

We'd love to have you join our team.

More about us:

About the Company

Pampas Steakhouse is Norsan's award-winning fine dining Argentinian steakhouse in Johns Creek, GA. Pampas features traditional Argentine cuisine and utilize the traditional method of grilling "a la parrilla" over oak wood and a bank of hot coals. Pampas is consistently rated as the best steakhouse in GA on Opentable and was also rated by Zagat in 2014 as "Best Steakhouse in the U.S." Pampas also boasts an impressive wine list with variants from all over the world.