Registration Specialist

Registration Specialist

USPI New Mexico Surgery Center - Orthopaedics is hiring a RN Registration Specialist. Welcome to USPI New Mexico Surgery Center - Orthopaedics. At USPI New Mexico Surgery Center - Orthopaedics, we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure.

Job Description:

• Under the direction of the Front End Supervisor, this position is responsible for daily maintenance of the patient registration, patient check in, collections of financial responsibility and all aspects of the patient access process.
• This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and scheduling staff.
• The Registration Specialist interfaces with patients, families, physicians, and staff.
• Admit patients and process their paperwork, update patient demographics/information in the PAS system, collect monies due and document in the PAS system.
• Successful candidate will possess outstanding leadership, communication, multi-tasking abilities and outstanding customer service skills as well as the ability to diffuse conflicts efficiently with strategy.
• The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

What We Offer

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills:

Qualification:

• Must be able to communicate verbally and non-verbally in a professional way • Ability to use time wisely in preparing work area to meet high-paced demand • Show a genuine desire to work and improve the center as a whole • Professional appearance • Must demonstrate exceptional customer service skills • Must have the skills necessary to operate office equipment that are required to fulfill job duties • High School Diploma or equivalent required • Minimum 2-4 years of medical office experience preferred